Pickups Plus Cars

Hidden return policy; purchased lug nuts for a 2013 F150 on May 23^rd. On June 18^th, after I had been told by tire installer, that these lugs have to small a diameter, I called PPC about returning them. It was at this time I was told of a 2 week return policy. The only reference on my invoice is 30 days. The invoice also mentions a 20% restocking fee on «special orders».
Not only has their decision to not except a legitimate return ruined what I had hoped became a future parts supplier, but I will also deter any friends & acquaintances from doing business with them also. If this is how they’ve decided to do business, by eccenually stealing money, then one time business is all they deserve.
List price 112.44
Sale price 89.95
Tax 6.29
Total. 96.24
Nothing like being made aware of being screwed. Next time, I stick to Amazon.

These guys have been great! As a novice truck owner I had an idea what I wanted but these guys really asked the right questions and guided down the right path. I have quite a few jobs done on my truck and all completed when promised. Had chrome step, viper remote start, bed liner and last but not least a bed hard cover. Very professional and reasonable! I will get all my truck needs from them hands down!

I called to have a hitch installed on our van. I put down a deposit and scheduled to have it installed. I dropped off the van early in the morning received a call after they closed at 3:00 that they could not put the hitch on because the distributor did not send the hardware. I was upset because I needed the hitch that Monday. They should have checked the parts before the scheduled appointment. I was very disappointed, but I needed the hitch put on and had already paid for everything. I was told that they would have the parts on Monday and they would call me in Monday to reschedule. I received a call on Tuesday. Rescheduled for that Saturday. The hitch was put on and I received a call that it was done. When I picked it up I could not find the electrical connection that was installed. Why did they not tell me on the phone where it was installed? Luckily an employee was still leaving and I caught him in the parking lot. He was very nice and showed me where they installed it, but what if he was not there?
I felt like me and my money did not matter that much through this entire experience. I went here specifically because I like to support small business, but because of the customer service, I will never be going back to have anything done with them again.

Kyle and team work very hard to keep you informed as they do their magic. I use them professionally and personally. Never had an issue either way!

The type of customer service I received as soon as I walked in the door was second to none. Kyle and the staff there are top notch professionals and took care of my needs and answered all my questions. I was very impressed with Kyle’s attention to detail as he made adjustments to my 2015 Chevy Silverado. Today’s purchase was a hard top truck bed cover which was priced just right for my budget. I will return to the Lewis Center location for future additions and I Highly Recommend this store to anyone who’s looking to upgrade or customize their vehicle.

Terrible customer service… Whether your in there for a small accessory, or making a large purchase prepared to be ignored and treated like you don’t exist. I have been to the Lewis center location a few times now because of their convenient location but after my experiences I will be driving elsewhere primarily for better customer service. What a disappointing business.

I went in to shop for accessories for my Wrangler and get pricing information on lift kits. They were busy and had customers waiting. As the only female in the store I was completely ignored while the employees addressed all of the male customers waiting telling them that they would be with them shortly. My money spends just as well as any man’s but it won’t be spending any there.

The best place in ohio to make your ride radical! Big trucks and fast cars! The sales staff is passionate about every sale and conversation they have and are phenomenal about educating their customers to make the best decision. The techs deliver the best timely service for vehicles also. I would recommend coming here for anything from mild to wild.

Can’t believe I’m the first to review this place!
This place is probably one of the best hidden gems when it comes to cars/​trucks customization and performance work.
I had some work done to my Mustang, dyno and tuned. Brady is very knowledgeable and best of all listens to what your goal is. I felt like the team there had a genuine interest in me and my car. Staff I hadn’t even met knew me and my car, making me feel as a valued customer, but best of all the results were phenomenal. The car put down more power, higher torque, but with a safe tune, making the car enjoyable and safe to have fun with.
Thoroughly satisfied,
2012 Mustang GT