Rag Mops Cleaning Svc Inc

Have not used this company. Was selected by mistake.

I did not use this company. Don’t know how to delete the review.

Excellent service! We recently moved to Flower Mound and didn’t know who to call for cleaning services. I saw an ad for rags and mops and decided to give it a try. I have been so pleased with their services that I have recommended them to friends. When you call every one at the office is extremely friendly, if you have any special requests, for example I ask them to take our dog out of his crate when they leave they take care of it. Christine always does an amazing job in our home! Overall we are very happy!

They did a great job on the initial deep cleaning of my house. It was a tough job. Subsequent cleanings have been just as good highly recommend their service.

Rag Mops came to my home to do a first time cleaning and did an outstanding job. I was very impressed with that one cleaning. Unfortunately the service immediately went downhill after that. On my second cleaning I came home to floors that had clearly not been vacuuming, swept, or mopped. The master bathroom mirror was terribly streaked. The bathroom counter was left with a film of grit from whatever cleaning product they had used on it. The kitchen trash had not been emptied.
I immediately called the owner and her initial response was to defend the cleaning saying the normal cleanings are not as thorough as the first time clean. Once I sent her photos of all the dust and pet hair I swept up and the full trash can, she did offer to send someone out the following week to reclean. «Not as thorough» was an understatement! It was as it the house had barely been touched.
Initially I agreed to the reclean, but then decided that the service I received was so egregiously poor that I did not want to do business with them further. Maybe I just got a bad cleaning person, I don’t know. But based on my experience I will never use them again and would not recommend them to anyone else either.