Three Kings Grounds Keeping

It’s sad they are willing to give up a good customer over 30 $. I don’t recommend this place and their cancellation policy is a joke. I thought I had canceled awhile back due to financial reasons but they just put a hold on your account and show up without warning and start mowing your lawn even though my car is clearly parked in the driveway. I tried to call and explain my situation and to tell them my husband had already mowed the lawn a couple of days ago and they blew me off and still charged me full price. They didn’t offer anything to help the situation, instead they «checked in» with their people and basically tell you that you’re wrong and they don’t care and are going to charge full price. I work in the service industry and I feel the way they handled this situation is wrong. They obliviously don’t care about the customer or customer satisfaction and just want your money. They have always done a choppy job anyways, I should of canceled them long ago but wanted to give them a chance. Not worth the money and the customer service is rude and are easy to point fingers. not accommodating at all.

They did an amazing overhaul on my jungle that was in front of my home! I had massively overgrown shrubs and tons of leaves and weeds they cleaned up and trimmed way down. Also freshened up my flower beds and even planted my flowers for me since my pregnant belly was just not allowing me to do so myself! It looks awesome and I love the results.
My only negative is they did not come on the scheduled day or time. I was only given updates when I inquired instead of them letting me know. But once they did show up they did a great job. Overall happy.

I gave Three Kings Groundskeeping 3 chances in 3 consecutive weeks to do quality work.
Each time some areas of the lawn ended up scalped while some other sections lay untouched. This is definitely a volume business model, not a margin business model. They went so fast on my lawn each time that quality suffered.
When I contacted the sales department to let them know that I wanted to discontinue service, they blamed the rain then offered to bag clippings for only $ 5 more per service charge.
Based on the response above, you can probably tell this is not a company too interested in ‘making it right.’ This is a volume business model, where you expect a certain number of customers to be unhappy with the quality of service and leave, and you make up for that by going really fast and picking up as many new customers as possible.
In fact, after requesting that service be discontinued, I was informed that per the contract I signed with them I have to give them 30 days notice before they will stop service. Which means that if they would have a legal loophole that forces customers to keep them on for 30 days after you have had enough scalp jobs.
So now I am stuck with shoddy lawn work for the rest of May.
Avoid.

I hired Three Kings to do remove leaves from my yard, a fairly basic job. That said, their crew worked exceptionally hard and exceeded my expectations for cleaning out flower beds and other hard to get areas of my yard. I strongly recommend Three Kings and plan to hire them again in the spring.

Awful! They were supposed to trim all shrubs, clean beds, and remove/​replace all edging. I’ve never seen such a terrible landscaping job ever! The hedges were not even, they did not clean the trimmings or old leaves from underneath, and only replaced half of the edging they removed. Their idea of trimming the shrubs was to run an electric trimmer over the top and they were done. We had to go in after them and clean out all the dead pieces and trimmings and re-​trim the hedges to make them straight. They refused to come back out and replace the edging they had missed unless we paid them even more money on top of the $ 1,800 we had already paid. Worst workmanship and customer service ever!

Well I wish I could give a review, but sense they never showed up or even call to let me know they were not going to be able to give me just an estimate. The lowest I can go is 1 star.
This place is a joke… as the other guy said the staff is helpful and friendly but the crew seems to be on a different plant. The bright side is I found this out before I had them to do work!!!

So bummed about them. I thought I finally found a lawn service that was reliable. Not once, not twice but four times have they not completed jobs. The people that run the place are friendly & seem to want to correct problems but their crew apparently is not getting the memo on how to provide customer service.

Three Kings did a great job with our yard. They were not only quick at getting it done, but they worked around my budget and schedule. Give these guys a call for your next project!