I have never had any problems with the office staff like the other review. We have seen Dr. Wooten several times as my son has grown. He has ADHD and is hearing impaired. When he was little he was language delayed so he could not tell us much. Dr. Wooten has always given an excellent assessment and managed to figure him out. She is an excellent resource in dealing with a challenging child. She is honest and a good communicator. We are very happy with her expertise and are glad she is on out team.