Precision Tune Auto Care

I’ve been to surrounding auto car businesses (like jiffy lube and big o tires), but I’ve never gotten better care than I have at Precision Tune Auto Care. Dennis is extremely professional, doesn’t try and bully you into getting more work than necessary done, and he worked to help me understand the issues with my vehicle. Clean waiting room, delicious free coffee. Overall, no complaints, great customer service, and I highly recommend.

These guys have done a great job for me over the years, and my car is always done when promised. I’ve had brake jobs, tire replacements, oil changes and wheel alignments done. Office is clean and they always have coffee/​water and wifi for the customers. I feel like I get a straight story and good service from Dennis, the manager.

Had an AWFUL experience with Dennis, came in asked if they could do an oil change, got a pissy look and said yes, go tell the wife she gets out the car and touches the car next to her here hand and a light falls, she goes in to leave her number and Dennis goes off and threatens to call the police for something the owner of the vehicle was already aware of. I WILL NEVER GO BACK TO THAT ESTABLISHMENT. Only giving one star because you can’t choose ZERO

I have been dealing with Dennis for a few years now and will tell anyone that service is why I go there. I needed a new exhaust for my Toyota Tacoma and it was a lot cheaper than Toyota of Somd. The exhaust system came loose a few days later but Dennis apologized and the SAME DAY quickly identified the problem, no fault of their own. The manufacturer recommended the wrong bolt for the part. A word to those that criticize, check your own attitude before you say someone else is being rude!

Edit: I stand by my five stars after coming in here for a bunch of random maintenance things. Something great to note as well is that they have a little charging station in the lobby for your phone. It’s the little things, and between competent technical service, great customer service, and a nice lobby area, this is definitely the place to go around here.
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This is — I believe — my third time working with Dennis and the Precision Tune team and I continue to be impressed. Normally I wait to review auto places because after a couple of times there’s an issue, but here, there’s been nothing but exemplary customer service, friendly staff, competent and exceptionally quick work, and great prices. I have nothing to complain about! Plus it’s convenient — right off of 235 — and has coffee and wifi in the lobby if you can’t just walk back to work (like me).
I’ve had oil changes here, have had brake work done, and have had an alignment and not only has everything been done well, but if I had any questions, they were answered respectfully and without the disdain that some shops will have when asked a novice question. In fact, the last time I was in there, I asked to see what one of the issues was, and they took me out into the shop and showed me on my car what was going on.
For any major work, I’m probably still going to be taking my car up to an Audi-​specific shop (just because mine is a little bit temperamental…), but for everything else, this is absolutely the place to go. Kudos to Dennis and his team for running such a great shop here in Southern MD!

Dennis is always so nice and I love the amazing service they provide. They are upfront and honest and explain everything so a non-​mechanic person like me can understand. I get all my oil changes done here because they have an amazing price and wonderful service. The only place I’ll trust my car with!

I’m greeted by Dennis every time I go here. You can walk in and wait a few minutes, or you can usually make an appt the day before for any time and they take you right at your scheduled time.
I went for an oil change. With a coupon, I got the full-​service oil change (which includes top-​off of fluids, maintenance inspection, tire pressure adjustment, tire rotation) for 30 bucks. They noticed some things that were off and I went ahead and did it because of the great prices — AWD alignment for 69 bucks, which I had known I needed for a while but nobody else had ever mentioned it, coolant flush for 50 bucks, along with the repair of a leaky power steering fluid hose. I knew fluids needed to be flushed 10,000 miles ago but I never did it.
I will definitely go back to these guys whenver I’m in town.

Went in on a Thursday morning to get my brakes done. Rolled in and about 10 min after I was there my car was already on the lift being worked on. Ended up getting new pads, rotors, and caliper service for what I think was a better price than other shops. Nice staff and quality job. Would recommend.

Pretty pleased with this place. I’ve gone back a few times and felt I got a quality job performed.

Awesome guys, great service, and cheaper than any dealership!