David’s Bridal

Every time I go in here it’s a bad experience. Most recently, I went to find a wedding gown. The young lady up front said sure! We don’t mind walk ins at all. I started trying on a couple dresses and a lady came up to me and said Awww I’m so sorry, our appointments are here. It was very awkward, unorganized and unprofessional. I went to a more expensive shop and was treated like a princess.

Not sure how to rate this. Haven’t really had a bad experience, though…
Made an appointment to try on a bridesmaid dress. Dress fit perfect. Asked if I could order it a month later. No problem. Ordered it. Arrived and it fit well except the bust area was too big… bigger than I remembered that dress I tried on was. Hmm. Made an alterations appointment for later this month. We’ll see how that goes.
Made another appointment for another bridesmaid dress. Tried it on. Fit OK. Wanted to wait to order it until closer to the wedding date and the sales lady seemed shocked. Tried to convince me to order now. Couldn’t afford it so I didn’t. Haven’t ordered it yet. Soon, hopefully… (I have 6 months until the wedding).
Both times my appointments were punctual and quick. Women helping me were friendly although I didn’t like the older saleswoman as much as the others. Oh well. I know what I want and don’t waste time beating around the bush.
Like this review. Quick and to the point.
Also, let’s hope I don’t have any more weddings to be in this year…

As a bridesmaid, I had a few qualms about David’s Bridal. A fellow bridesmaid and I came here to find dresses about a month before the wedding we were going to be in.
First, the good. The sales associate was very helpful and patient with both of us. We tried on probably 20 different dress styles and she answered all of our questions, found our sizes, helped us get zipped up, etc.
Now, the bad. We were informed that since our bride bought her dress at David’s Bridal that we would get a discount on our dresses ($ 40 off, if I’m remembering correctly.) We both picked out dresses that were a little more pricey because of the discount. When we went to pay for them, we were informed that because they had the bride’s wedding date in the computer, and since it was 4 weeks away or less, there would be a $ 40 rush charge. We were told that the dresses would arrive the week of the wedding.
Here’s what made me upset: I get a call from David’s Bridal THREE days after the dress was ordered telling me it was ready. I could have dealt with the dress arriving two days before the wedding as far as time was concerned. So, I paid this ridiculous rush charge under the Impression that I would barely get the dress on time, and I get it in under a week. It seems to me like that charge was put in place just to get some extra money out of customers who are in somewhat of a hurry to get their items. I didn’t like that at all, and when I mentioned it to a manager, she pretty much blew me off and told me that’s just their policy.

I had been at this location before but never by appointment. This time, the bride made my daughter’s brides maid dress fitting appointment on a Saturday afternoon. They were extremely crowded and seemed confused by the fact that the bride wouldn’t be there but had already picked the color, style, etc. Twenty minutes after the appointment, my daughter was finally asked her size and then informed that she would need a bigger size. They should explain before asking your size that their dresses run small. They didn’t have her size that was recommended that we drive to Florence to try it on. This is their most popular style and they can’t order an average size eight?! I would never recommend that a bride choose this place for brides maid dresses, maybe they’re better with the actual wedding dresses.
The only reason I gave a two is the convenient location, right across the street from Fayette Mall.