Hilton Lexington / Downtown

Just wanted to give a heads up– both trip advisor and the hotel’s website posted $ 135.99 as the rate for the night when we stopped by. Once we got in we found out the price was $ 169.99 (before tax and parking). Both of us were tired so we stayed. Free wifi– never got connected to that, after trying a few times had to give up! Other than that the hotel was clean and the view from our room was nice facing the little plaza with fountain.

Great place to stay and downtown Lexington Kentucky! The rooms are clean, the staff is helpful and friendly, the room service is fabulous and there are lots of little things to see and do around downtown Lexington!

The location is great since your right across the street from Rupp Arena and the Lexington Center. This is my 5^th time using this hotel. I make an annual Kentucky basketball trip from Illinois for the past five years. Walking to the Lexington Center and Rupp Arena is easy since they have skywalks to use, so you never have to walk outside. The view out of Triangle Park is cool sight at night. The only problem that I have had this time and in the past is that a lot of the channels on my tv didn’t come in. I wasn’t there to watch tv anyways so it wasn’t a big deal especially since UK won again when was at the game.

This is a great hotel. Right in the middle of everything. This Hilton exceeded all of my expectations. We were at the Hilton in downtown Lexington because we were moving my cousin into the University of Kentucky. It was a quick 10 minute drive to and from the campus.

I have been checking in to this hotel almost every week for past one year. I find it an okay-​ish place to stay. Lately I have started staying in at Griffin Gate Marriott which is a 10 minutes drive from Hilton, and I’d suggest you stay there if you have an option. Nevertheless, couple of wins for Hilton are:
1. Hilton has a free, shed parking, which is the biggest selling point for me as I have my personal vehicle that I drive to this place. In winter, this is a blessing! None of the Marriotts (Courtyard, Residence Inn, Griffin Gate) or Four Points offer this. This is the ONLY reason why I prefer to stay at this property regardless of all the cons.
2. Hilton is very close to many eating areas. It is right in center of Lexington Downtown so you can never run out of options to eat. Another big win for this location!
3. Their food menu was very restrictive, and after living here for almost a year, I lost complete interest in it. They recently re-​did their menu and the new menu has many other options to offer. Not much for vegetarians still!
4. Their gym is of decent size, and has more options than Griffin Gate. They have a small sized pool. You can call it a jacuzzi! ;)
Cons:
1. I am a Diamond member at Hilton, but even after staying here for more than a year, I hardly get a room at Executive floor. They are always «sold-​out»! Or atleast this is what they tell people who try to get better rooms. I have had incidents where I caught receptionists making white lies to me (see my tip)! I always get put up in an accessibility room. And I have to ask for a room close to elevators, even though it is mentioned in my profile! Their customer executives can definitely do a better job at that.
2. I lost 5 – 6 pieces of garments here, and even after telling precise check-​in check-​out dates, room number etc., the executive could not locate my belongings. My colleagues who have stayed here before also have complaint about similar issues. So, be assured that if you lose anything in here, you will NEVER get it back!
3. Most of the time, there are no water bottles in room and I have to make trips to the executive floor or to reception, to get some. If it is a peak time with lots of visitors, there is a good chance that there is no water in the executive floor refrigerator too. The housekeeping isn’t very good either in keeping it stacked up.
4. Last but not the least, their complementary breakfast is a joke! The breakfast spread offered during weekdays is so meager, you’d not like to step in at all. C’mon Hilton! You can do better!

I thought this was a great location in Lexington. Staff was accommodating and the rooms were comfortable and clean. No complaints!

Stayed a night with my mom and she LOVED it. Inside pool, great location, comfie beds, It was a large elegant Hilton. looked like it was pretty new or at least well maintained, close to restaurants and shops, One of the best hotel buffet breakfasts I’ve ever had.
We asked for a room high up and quiet. We stayed on the 1529. high up enough the street sounds not a problem and far form the elevator and ice machine. My husband is a diamond rewards so they upgraded us and gave us both free breakfast vouchers. Which I gather was worth 35 dollars.
I highly recommend this hotel if you are staying in Lexington. My only complaints with our stay was the hotel room didn’t get cool enough. it was set at 60 but it sooo wasn’t cool in there so that was uncomfortable, the bathroom was very small and no fan.
I feel this is a safe area. great location if your in town. Will consider it for girl getaways.

Tiny, TINY bathroom. Water pressure isn’t the best. Neither is the wifi signal (I’m on the 13^th)
Great downtown location, walking distance to shops, restaurants, convention center, opera house. Etc.
In hotel martini bar has happy hour 4 – 6 during the week. And restaurant food is not too shabby.
Comfy beds– though the room smelled a little musty. :(

I expected a lot better from The Hilton. The hotel was clean and well maintained. The bar and the staff was terrific. The disappointment was the so called executive breakfast on the 17^th floor. SHAME ON YOU! Your Lowest priced «Hampster Inn» has a ten times better free breakfast. I actually went downstairs and bought my own breakfast. Everything else was at the least very good.

Dreadfully slow Internet. What’s the point of paying for a business hotel if you can’t do any business while you are there? Oh, and they charge extra for that slow, slow Internet. Guys, it’s not 2010 anymore.

Good personal service, the facility to clean. The only reason I have it 4 stars is do to it’s age and lack of amenities. It’s a older building, they are doing the best with what they have.

Room was very clean and we had a nice view of downtown. Beds were comfy and internet was very fast. Didn’t have a fridge in the room so we brought a cooler and got ice from their ice machine. Had to pay $ 8 to park in the parking garage for the hotel which they add onto your bill. It was expensive BUT you were within walking distance to Rupp Arena and MANY different bars and restaurants. We will definitely stay here again!

Properties like this are the reason I typically avoid Hilton branded hotels.
If you want to stay in downtown Lexington, you basically get your choice of the Hilton or the Hyatt. I attended a wedding and they got a block of rooms here. Next time I’m in Lexington I’ll spring for the Hyatt across the street.
This isn’t the worst hotel in the world, but it certainly isn’t spectacular either. Hallways are tired and worn. Guest rooms beat up from years of use.
I probably would have given this 3-​stars, except that on the last day, housekeeping knocked on my door multiple times to see if I was gone yet. I’m sorry, but I paid for the room until noon. I don’t appreciate being rushed out.
At check-​out I mentioned this to the agent. She didn’t care, made excuses about it being a «business» hotel where most guests check out early. OK, except that this was Sunday and we clearly were not business customers.
Won’t be returning.

What kind of hotel doesn’t have fridges in their hotel rooms??? Well this one doesn’t in ANY of their rooms! And if u want one brought to u, u gotta pay $ 15! What a rip off and just ridiculous!
Other than not having mini-​fridges, I guess this hotel is okay. Free parking in the garage.

Let’s be realistic. Very nice hotel, updated, nice medium sized pool, whirpool, large fitness center with over 12 machines, comfortable, quiet, convenient, good breakfast buffet for $ 15 or $ 11 or free for Hhonors gold. All Hiltons charge for wifi in rooms yet free is easily available here on att. They guaranteed I’d find parking even when the arena was full and I did. Valet is only $ 6 more than self park if you wish. Yes parking garage is a bit old-​school but our 12 yr old found the elevatot quickly so you can, too. Yes, if there is an event the prices are higher yet far less than an average room on SF or NY. So it is more than I paid last te in this town but more convenient amd many more amenities. Of course, I do hope I can get a deal next time but that’s life

Stayed one night. The front desk staff were helpful, the room was clean and either the rooms are well-​insulated or there were so few people around us we couldn’t hear them.
Ordered room service for breakfast. It was there within the stated 15 minutes timeframe. Waitstaff was courteous and personable with me. The scrambled eggs didn’t taste the best but were okay. The rest of the meal was fine.

I have read the mixed reviews and I can tell you my stay was just fine…
The valet was quick to park my car and it was $ 14 bucks (that is cheap where I’m from). Call ahead to pick your car up in the morning.
The front desk was efficient and nice. They gave me a few walkable ideas for dinner. The location is central to many restaurants and bars. Pretty view from the hotel of the fountains.
My room was clean, the bathroom was clean.
I never use a hotel Internet because I’m too damn lazy to deal with my expenses. I use my hot spot… So I can’t tell you what they charge?
Like I said it was just fine…

*I should say first of all I’m a diamond member that stay in a lot of Hilton properties in a year and my wife and I were upgraded to an executive floor.*
Stayed here for a wedding and had a good time. Although we were traveling for pleasure, I would have been very happy to be staying here on business. The 16^th floor has 2 computers for the use of the executive floor, with printers, and a very nice sitting area where you can read or have drinks. I didn’t get to visit the lounge itself during happy hour, but I did go up the next morning and it looked very nice.
The location downtown was great. We drove, but didn’t use the garage so I can’t speak to that. Street parking on the weekend (mid afternoon) was plentiful if you don’t want to valet in Hilton’s garage. There is a nice park directly across the street and you can walk to all kinds of interesting food and drinks. Breakfast at the Triangle was a very nice buffet (buffet+ I would say given the choice of hot/​cold items as well as the omelet station).
My only negative impression was that the lobby is weird. The side door is the front door, the desk isn’t really in view when you walk in, the valet stand is like a guard station, there is a ton of dead space… but, who goes to the hotels for the lobbies anyway.

The hubs and I had a pleasant stay in downtown Lexington for an overnight trip. We selected this hotel based on proximity. The Hilton is located downtown, just across the street from Rupp Arena and some fabulous Lexington dining options.
We arrived at check-​in and the complimentary valet parked our car in the garage. It is odd because there isn’t one of those traditional cute semi-​circle places to pull up and unload but rather you kind of just dump everything out at the entrance of a parking garage. Not classy. And there wasn’t even a bell-​hop offer. Boo!
The hotel does not offer complimentary WiFi but we were able to acquire an AT&T HotSpot network from our room. So check that out before you enroll in the internet scheme.
The hotel is quite large and martini bar in the lobby is popping in the evening. Our room was very clean. Overall our stay was pleasant and I’d highly recommend checking in here next time you are in Lexington.

To preface this review, I am reviewing this as a business traveler, so I’m more focused on services that are used during a business trip.
This hotel has a few things going for it. It’s clean, has a great location downtown and the rooms are pretty big. A big plus is free valet parking, which is nice in the winter.
A few things that can improve:
Wifi = Paid. I get it free through company rate, but even then, it’s still too slow. If you are going to charge for internet, better be useful!
Executive lounge. The breakfast is pretty weak. The oatmeal is not too great and they only have eggs (no bacon, sausage, etc…). It’s ok for a quick breakfast, but it doesn’t help that the few things they have aren’t really good. I usually get some fresh fruit (they have 1 little bowl).
Gym. Small, not much going on. What really kills me, they close at 11pm. Why do morning people always get the priority, some of us are night owls!