IVF New England

Program seems good. Did not agree with their terms on a military discount that they only offered to active duty but they reconsidered it and made it right. That says something for the integrity of the company.

New client… so far not a great experience. I called, as instructed, on Day 1. I have literally spent my entire day on the phone off and on, and specifically from the hours of 2pm-​5pm whereby both offices closed for the day and I received no follow up call. Apparently the two doctors offices, IVF New England, and the satellite hospital they work with that is closer to my home, don’t know how to communicate with each other and don’t have each other’s correct fax numbers. Nonetheless, the satellite hospital was recommended to me by IVF New England. I’m not certain why both of these businesses expect their patients to waste their time calling back-​and-​forth and checking and rechecking office fax numbers. At a certain point in time, administrative staff is expected to, and should have, taken over the situation. Naturally, by the time I was completely fed up and able to call to complain it was 5:02 PM and of course both offices were closed. Worst customer care I have ever received at a doctors office!

Was supposed to get a test done here and could never get someone on phone to book my appointment. This just did not happen once but multiple times. Either the patient services sucks at this place or they are not interested in picking your call. Always be prepared to leave your name, number, DOB on a Voice mail each time everytime, if you do get through you are one of the lucky one or probably patient services is in a good mood.

I wish I could give even more stars. Wonderful people doing God’s work. I have two beautiful, healthy sons as a product of two courses of ivf. My first was in 2011 with a fresh embryo. Andrew will be 2 on 12÷29÷11! Second was a frozen embryo transfer in 2013, Colin was born on 10÷9÷13. I can’t say enough wonderful things about the staff here. Kind, compassionate, honest, and speak in clear terms – not medical jargon. If your struggling with the loneliness of infertility, I can’t guarantee that you’ll be successful but I can unequivocally say that they will do everything medically possible to try to help you attain your dream of building a family.

I was treated for infertility at RSC in 2007 and 2008, after being told by a doctor in Seattle that my FSH was too high to get pregnant. In contrast, RSC was aware of the most recent studies on this issue and while I was a long-​shot case, they felt it still reasonable to try. My partner and I are now the fortunate parents of a beautiful and healthy 4 year old girl.
Infertility is something of a marathon. You have to take the right drugs at the right times, show up regularly for blood work and ultrasounds, etc. RSC is an extremely efficient and well-​run clinic. They do not leave things to chance. They are careful and meticulous in their work. They go above and beyond to help you follow the treatment protocol. This gives you the best chance for success.
Boston is a highly competitive environment for infertility treatment. I feel that RSC differentiates itself through its excellent work, excellent staff, and careful attention to each patient. Don’t settle for anything less.

i am 23 weeks pregnant with my first son thanks to RSC and Dr. Glatstein!
From the moment we met with Dr. Glatstein and his team, my husband and I felt reassured that we would overcome my diagnosis of PCOS and have a family. We were prepared to be in treatment for a very long time but Dr. Glatstein was very positive about our prognosis and 2 medicated (clomid plus ovidrel) cycles later-​success!
the nurses are the best, the hours are amazing and I would recommend to anyone having trouble to get to RSC ASAP to start your family! Thanks to them, my family will grow in December :)

I had reproductive endocrinologist in Albany who told me I would most likely not be able to get pregnant.
Thank god RSC never gave up on me. They were wonderful, not only checking me out, but my husband as well. We only had one chance since it’s all insurance would cover, and they did everything they could to make it work.
All the nurses were wonderful and have handled all my nutty calls.
Their averages for pregnancy are above the national averages… I’m proof. I’m due in September 2009.