Our experience at this location was ruined solely by the kitchen staff. Our waitress was great and the manager was great. We had potato skins for our starter, and they were pretty good. The complimentary bread rolls were delicious. Our entrees, however, were awful. My husband and I both ordered the 11oz sirloin cooked MEDIUM, which means it should be pink throughout. When our food arrived, the kitchen mistakenly gave me the 6oz sirloin well done, and the lobster tail I ordered was very overcooked. My husband got the correct steak, but it also was well done. The waitress corrected the problem by bringing me another steak, but it was also very overcooked. Upon closer inspection, I found 2 long hairs on the steak and immediately I sent it back. My husband then checked his food and found what looked like a cluster of nasal hairs! The manager was apologetic and took all the food off the bill, but we will obviously NEVER go to this place again. Hair in food is beyond disgusting!
Lauren T.
Évaluation du lieu : 5 Virginia Beach, VA
Pros: excellent, friendly service… delicious meals(filet and lobster duo for myself, shrimp platter for my stepdad)…seated quickly even for a Friday night… pretty good Happy Hour specials! Cons: my Happy Hour Silver Margarita was tasty, but not very strong My steak was cooked to my liking and there were plenty of menu options. I would visit one again while traveling!
Alana M.
Évaluation du lieu : 4 Lexington, KY
Logans is my husbands favorite place to go… like EVER… It is not my go to, but that is only because that is ALL my husband ever wants to eat… I like it just fine, in moderation: D I will say that yes, I like Logans, I won’t go as far as 5 stars, but they at least get 4 for my husbands enthusiasm. They are a good steakhouse. They have a wide variety of options. The Steakhouse salad is always a good choice. Recently they got some new items on their menu and I LOVED the Porkchop with Bacon jam sandwich! LOVED it! But it isn’t something I would typically get regularly, but it sure was a treat! I have tried the grilled pork chops and they are a must as well, but as for me, I can’t get crazy with all the pork, moderation, remember? They also have great deals too… 2 for 14.99 is a good one, though most of the time, I don’t want anything on that menu… I got to be the special one… My husband typically gets a steak, sirloin to be exact. I like the steaks, my preference is a Ribeye, I just wish they seasoned it a little more… Which is why I won’t go crazy and give 5 stars… However, not to worry, we will be back!
Ron J.
Évaluation du lieu : 3 Lexington, KY
I always get good food here. If i travel i like to try different places but if logans is there it is a safe choice. I had a roadhouse burger. It came with bacon and mushrooms and cheese. I should have ordered cheeseburger to avoid the extra stuff, baked potato was on the small side. The salads have improved and its only a couple dollars to add to a burger. The rolls came out quick and there were plenty and the server kept our drinks filled. They send coupons in email used for for a free appetizer, and happy hour is 3−6p daily. The restroom could use some attention. I was waiting for the rest of my party and a man came out of the mens room with 6feet of toilet paper stuck to his shoe. I said hey, and he ignored me, hey again, he looked and i pointed, he laughed and said thanks.
Tracy B.
Évaluation du lieu : 2 Branson, MO
Went for my birthday last night. I’ve been many times and it’s always good food, good service, etc. However, last night our waiter was an older gentleman. He never brought my water, I ordered steamed broccoli and had to ask for it when it wasn’t delivered. He went to get it and brought it back within thirty seconds but it was cold and hard and couldn’t have been steamed longer than a minute or two originally anyway. My steak was very dry and overcooked and my rice was tasteless. It had no seasoning. A second waiter ended up bringing us more rolls. It was busy but I’ve been there when it was busier and didn’t get bad food or mediocre service. I was very disappointed.
Chuck H.
Évaluation du lieu : 2 Mount Sterling, KY
First time back to this location in over 4 years due to terrible experience. Well… should’ve waited another 4 years. Service was as I remembered, slow, and impersonal. Food was mediocre at best. Was there almost hour and half for two people to eat. Managers were busy dealing with upset customers. This was my final chance for this Logan’s location.
Jenn B.
Évaluation du lieu : 4 Lexington, KY
Service was fast and staff was really friendly! Altho they allow peanut shells to be tossed on the floor, my kids were not comfortable making a mess and couldn’t bring themselves to joining in on the odd tradition.
Becc W.
Évaluation du lieu : 1 Lexington, KY
Some meals out are ruined by service. This one has ruined my feelings towards Logan’s. Our server Landon, was great. Nice accommodating and polite. His manager, Harry, was terrible. Let me set the scene. Due to family illness and work we postponed Father’s Day dinner until the following Wednesday. 6 adults and one kiddo showed up for a 6:30 dinner. Hungry we all ordered steak or ribs with the exception of one chicken salad. My steak had to be sent back because it was not even warm in the center for a medium cooked request. My boyfriend sent his back because it was not the traditional porterhouse cut we all were used to. When the manager came out to explain the cut was similar to a t-bone just larger cut he was impossibly rude and degrading. Approaching the table with the plate in hand he sat it down and said, «can you tell me what is wrong with this?» Not kidding. He said this with his hands on his knees like we were misbehaving kids. No «I’m sorry» or «can I bring you another steak». Nothing. Not even free dessert or a discount. NOTHING. He was very rude unnecessarily. So much so that the table down from us said something about it after. Not likely to be back soon. My 6’2″ at 285 lbs of ex-linebacker boyfriend about came unglued at the treatment. That could have been bad for Harry, but this alone isn’t great.
Richard D.
Évaluation du lieu : 4 Lexington, KY
Typical chain resturant service was alright food was good… Pretty good mix of food items on menu.
Matthew B.
Évaluation du lieu : 4 Lexington, KY
2 of us got the Fried cheese & bacon burger, medium, & they were both great. My bride got a buffalo style chicken salad & it was a plenty, prompt & courteous service as well. My only issue is that my coleslaw was served warm, most likely due to being put in a freshly washed dish(180 degree rinse). Keep salad/slaw dishes in the walk-in!
Neela K.
Évaluation du lieu : 1 Louisville, KY
Yuck! Will never return! Everything was waaaaaay over salted. The server didn’t come back after she brought us the food. One girl was shaking another girls head… So the girl’s hair was flying around right next to our table. Meatloaf was burnt and soggy. Ew.
Allyson B.
Évaluation du lieu : 4 Lexington, KY
Really enjoy the atmosphere here and the staff is always really nice and helpful. I wish there was a little more room between tables though because it does feel like they are jamming us in like sardines. Food was good and I would recommend their ribs.
Chad C.
Évaluation du lieu : 4 Lexington, KY
This is a very laid back lil steak house. They seat you with a bucket of peanuts on your table and a basket of rolls with honey butter on them. The peanut shells use to cover the floor but yesterday when I ate here, I noticed an empty bucket beside the full bucket of nuts. I was told it was for the shells. So I would assume their laid back atmosphere where you can litter the floor with nut shells was determined to be a hazard. They have a few beers on tap and a fully stocked bar in general. I tend to sit in the bar area because there is least likely chance to be seated by a screaming child and they have fast service. They serve a wide variety of steak house fare. You can get a salad, burger, fish, steak, chili, or my favorite the Kickin Chicken Salad. You get a lot of food for your money here. The portion sizes are huge and quite filling. I at some point got on their mailing list and they always email me a buy one get one or a $ 5 off. Pretty good marketing technique if you ask me. All and all this is a great place for food, fun, and families for that matter. They even have a kids menu if you need one. So for good service, great food, and a place you may or may not be able to throw you nuts on the floor… stop on in.
Chris L.
Évaluation du lieu : 3 Liberty Area, KY
For a Tuesday night at almost 8 pm it was not busy, no clue why the cook was so slow. Food was good but service was very, very slow. The staff was waiting on food for every table and they congregated in the kitchen or around tables where friends were eating. The waitress was apologetic for the slowness of the food. I ordered the steak/chicken combo with vegetable skewers. The meat came out with no skewer and the waitress said she would bring them out when they were done. The y arrived midway to my finishing the meal. The manager apologized and comped the meal. Food was great when we got it.
Bob D.
Évaluation du lieu : 4 Hazard, KY
Stopped in with my dad to have a good meal with a great steak. I had the marinated Teriyaki steak, a baked spud and a small salad w/french dressing. Pops had a large, thick cut, sirloin and a big salad. Our order was taken quickly, arrived very fast and was consumed ever much so. The Teriyaki steak was superb, very tender and delicious and my father’s sirloin cooked to perfection and succulent. Our meal was very good with outstanding service. My only complaint was the potato was a little over done and the tomatoes were partially frozen. Other than those two minor flaws, everything was great. No wonder this Logan’s remains one of the best around. Great job.
VEGAS J.
Évaluation du lieu : 5 Lexington, KY
really good drink specials and i love the food and bread is great!
Andrew N.
Évaluation du lieu : 1 Lexington, KY
Wish I could rate lower, don’t throw away your money at this establishment. Plenty of other dining options available in Lexington
Lee P.
Évaluation du lieu : 4 Winchester, KY
I had a great time at this restaurant. They give you a bucket of peanuts and allow you to throw the shells on the floor. The menus were great(regular and kids) The food is inexpensive and tasty and big portions. All main courses included a salad. Not fancy but a fun atmosphere.
Jeremiah B.
Évaluation du lieu : 5 Lexington, KY
Mallory was our waitress and was excellent. Service was quick and the food was outstanding.