McDonald’s

This morning I wished for a Hardee’s on our side of town. This Mickey D’s used to be top notch. Ow even with 2 drive thru they still can’t get it done. The drive thru shorts orders almost every time. the credit card machine is down two or three mornings per week. you order a large drink you get small. what happened to quality. I’d rather wait a little while longer than to get ripped off. Slow down and get it right please. I don’t like writing reviews like these.

This McDonald’s is a perfect example of the old adage «good things come in small packages.»
Despite this store’s compact size, it still has a two-​lane drive-​thru and the bright, clean lobby with four LCD televisions seats about 60 people. You’ll need to go to the counter for drink refills, but when you do you’ll find it manned by a significantly more cheerful staff than most other Lexington area McDonald’s locations. They’re not quite «Chick-​fil-​A perky,» but close (and less creepy).
Speed of service at the counter (I don’t do drive-​throughs) has been about as good as can be expected in my experience, but it still takes a little while to get your food because McDonald’s current systems suck. That’s not this store’s fault, though, it’s a corporate flaw.
This store’s food selection and quality are pretty much standard except for the addition of 4-​Piece Chicken McNuggets to the «Dollar Menu & More» at a bizarre $ 2.10 price point. It’s great they offer 4-​Pieces à la carte since most stores don’t (at least not on the menu), but why anybody would buy one when they can get a 20-​Piece for $ 5 is beyond me. (Try pricing those puppies at $ 1, as I’ve seen at some stores in other states, and watch them fly out the door.)
The best thing about this McDonald’s, though, is the beautifully-​landscaped outdoor seating area with a koi pond dubbed «McDonald’s Spring» and concrete tables seating an additional 46 non-​Supersized people. I’m lovin’ it even in the dead of winter, and I bet you will, too.

Excellent customer service! My cashier made fresh decaf for me and was very helpful. This is s nice, clean place to come in out of the rain. My apple pie was lukewarm, not hot, but it was still tasty.

This location is near where I work and, of course, its a cheap & convenient choice for lunch. I don’t like McDonald’s as a rule however, I like the Monopoly game when it comes around, so they get me to come in during this. The fries are good, the service fast, & the store is always kept clean. Unfortunately for my waistline I will be going back.

Bad food (even for fast food) and bad attitude. I have had a bad time here more than once; it is the rule rather than the exception. Most recently, I went through the drive thru and ordered a #1 (for you healthy folks that is a Big Mac meal) which comes with the sandwich, fries and a drink. I paid at the first window and went to the second one where a snotty girl handed me a sandwich and a drink — no fries. When I asked, «Wasn’t it a meal?» She replied, «no», annoyed to be questioned. She said that I ordered a «Big Mac only». I knew this was quite impossible as I ordered by number. She consulted a manager who told her to give me the fries. She objected but her manager insisted. The manager also said to apologize for the inconvenience. The girl was gone for quite some time. She finally returned and shoved a small bag out the window — fury on her face — no apology that she was instructed to give. The fries were small, cold and burned. It would seem she had gone out of her way to round them up just for me. But, the sandwich was just as awful: cold and drowning in «special sauce». At least a ½ cup of it. .. Ughhh. The soda may have been okay but the special sauce gooped out all over everywhere including my drink. All in all, not a satisfying experience. I understand bad service and food is the standard with fast food, but I thought that was only back when they were cheaper than a real restaurant!