Publix Super Markets

Needed a specific product in the health center but couldn’t find my particular brand. The salesperson, David, helped me out by telling me where it was located, then went over and showed me the items available. My brand wasn’t among them, but he proceeded to tell me about each one, since i forgot my eyeglasses. That was extremely helpful and I was able to select one with qualities that surpassed my usual brand.
I’ve always enjoyed shopping at a Publix supermarket throughout Florida, Georgia, and now Lexington, South Carolina. Helpful employees like David, who was knowledgeable and personable, keep me coming back. The Publix reputation for fresh and quality foods, cleanliness, and kind personnel is well deserved.

Ok, first of all, I used to enjoy shopping at Publix from time to time. Deli is great, meat dept. seemed always on point, and that was my go to place for flowers. Would have been 5 stars until today…
I remembered my wife bringing a slice of cake that they had ordered for their doctor’s/boss’s birthday. She said it was so good and I have to try it. It was. not too sweet, just overall great. Yesterday, I ordered the Chantilly cake for my wife’s birthday and the fella at the bakery took my order and said it will be ready tomorrow at 5:00 pm (a time I gave him since he asked) .
Was not the case. I arrived at 5:15 and my order seemed to slip through the cracks. Fine… The assistant bakery manager said the were making a fresh one and I should have it im 15 min. After walking around, I stopped and started to watch the lady do her thing. Oh did I see it. Don’t really know if she had gloves on but she took her hand, stuck it in the middle, and pressed pretty hard, probably left a nice handprint. She washed her hands and started to work on the cake again with no gloves (which makes me think no gloves were worn to begin with). The other lady working said yeah she’s supposed to wear gloves but maybe just took them off. I got upset and asked for a refund. The bakery assistant manager walks me to the front to get my money. Well the manager in charge seemed to not even give too rips about my experience (@ the front of the store where I got my refund). I was pissed and had to explain to my wife about the birthday cake she almost had. Thanks Publix for an awful experience, my first one ever of all the Publix I’ve shopped at. My wife said that this wouldn’t have happened at the Harborson one.

Man do I love me some Publix! Out of all of the options in Lexington it is the pricier one but well worth it. I love their deli area, the cheese and meat selection is superb. There is always a line at the deli counter however, which can sometimes take up to 25 minutes so don’t plan on getting in and out. Their overall food selection is great; I love the fresh produce too. I have also purchased a few of their bakery items and they are always good.
The service here is outstanding, from the cashiers to the bag boys/​girls everyone is so nice and pleasant. Dealing with the crowds can be stressful but their staff always puts a smile on my face!
My only gripes are:
The always crowded deli line (but now you can order online)
They don’t ever have fresh chorizo
They don’t have a value/​customer savings option like other food stores
Getting in and out of the parking lot is a mess

I am a night owl, so the 10:00pm closing time kind of cuts in close for me. However, when I come in at 9:40, the employees are always so nice to me and never rush me. I do try to get out before close though.
The service is exceptional, you can clearly see this is their strong point. When I can’t find something, there is always someone close by willing to help me out. The store is always clean and well-​stocked. The Target and Walmart in Lexington do not keep the shelves stocked very well, so it is good that someone in town does!
The prices are a little higher than Food Lion, but you get what you pay for here. They always offer to walk me to my car and when I turn them down, they insist.
I am still getting used to a shopping cart being called a «buggy» instead of a «shopping cart» as they call it in Texas. I always get a kick out of it when an employee calls it a «buggy»!:)
I highly recommend shopping at this location. I ordered a birthday cake for my daughter that we will consume tomorrow. I will let you know how it tastes…

would like to thank pernell for taking care of a last second request. he is a manager over seafood and meats. janiah thanks. very polite. and that is what people need is paitience and courtesy. well done.

Excellent service, exceptionally clean store and great sales! Absolutely love Publix and their employees!