Starbucks

Yes! This is a great Starbucks and of course, they have wonderful beverages! I think the only negative thing about this location is that it doesn’t have a drive thru. :(It makes that element really inconvenient. I’m kind of surprised because it looks like it would be really easy to make one on the side of the building but maybe someday. I think they recently re-​did the inside and it looks really nice! The people there have always been SUPER friendly and happy to help! I tried the vanilla sweet cream cold brew for the first time this past weekend and this Starbucks knew how to make a mean cold brew!

There were lots of people sitting outside enjoying coffee, working, etc… I didn’t have to wait at all and My coffee Carmel macchiato tasted perfect.
I was however coming off the highway after driving 12 hours already and I was expecting to be able to go through the drive-​through… (There isn’t one) It was also kinda hard to find… This exit took a lot longer than I wanted it to.

I very rarely post horrible reviews. Maybe that means I try to avoid horrible places; I’m not sure. It’s also my belief that any problems encountered should try to be addressed immediately with a manager. This was one horrible visit that I was unable to resolve at the time I was there.
I arrived in the early evening last night (February 4^th, 2016) and ordered a tall decaf coffee. For those not of the Starbucks world, a tall coffee is the smallest, plain old coffee you can get. And no, I don’t know why they call a small a tall.
Since Starbucks stopped making decaf readily available after a certain hour, I had to wait for it to be brewed. I had no problem with that, thinking that it would at least be fresh. Maybe it was, but it certainly wasn’t really hot. This itty bitty cup also cost over $ 2.00, and no refills allowed.
I was not given a receipt. This always annoys me when I’m not at least asked whether or not I’d like one. A receipt shows me the exact time I was there. In this instance, it would also have reminded me of how much I paid for a bad experience.
We were sitting in one of the tiny tables near the food case. I faced the case directly. My daughter and I were really looking forward to this experience. We love Starbucks coffee and we wanted to just enjoy our drinks.
However, I couldn’t help but be distracted from our conversation. The girl who had waited on me was filling the case with her bare hands on each and every baked good. No gloves. Nothing. Bare hands.
Then she did something worse: she wiped her nose – really wiped it – several times with her bare fingers on her right hand and proceeded to handle more baked goods with her bare hands, loading them into the case.
I couldn’t take it. I went to her co-​worker – the only other person working – and asked for a manager. He said there wasn’t one. I asked for someone in charge. He said no one was until 5:30 the next morning. I told him what had happened and that this was a serious public health violation. I said that I was reporting it to the health department. I returned to my seat.
He then told the girl what I had said. She raised her voice; I could hear her say very loudly, «Oh, REALLY!!!» in a snarky sort of way. (I figured we were going to get our tires slashed at this point.) She then stormed to the food case and wrote «For Display Only» in bold letters. (This, I know, is a blatant lie. All food sold comes from the case.) THEN – she proceeded to sell the food she had handled with her bare hands.
What I did wrong – and which I deeply regret – was not confronting the girl personally and not advising the man she sold food to that it had been handled in an unsafe manner. I really wish I had.
What I did do today: I reported this to the health department restaurant inspection division. (By the way, it is also against the law to not have a certified food service manager on duty at all times.) I then called Starbucks corporate office to report the violations.
I had an uneasy feeling that I wasn’t being taken seriously by Starbucks and the process took a long time. I also didn’t like their initial question of whether or not I’m a Gold Star member (or whatever they call it). That had no relevance. But I was insistent. When I was just told they would contact the store’s manager, I figured it was going to be swept under the carpet and was doomed to be a lost cause.
However, perhaps because someone was tired of hearing me, I was finally told it would also be referred to a district manager.
I will follow up on this complaint. Why? Because I actually like Starbucks. I also dislike snotty girls with an attitude who serve me barely warm overpriced coffee that I love. I also dislike things like foodborne illnesses and being blown off.
In the meantime, friends, please avoid this place. Also avoid the tall, snotty girl in her 20s or so with very long dark brown hair, large eyeglasses with brown frames, and a large tattoo on the inside of her right wrist.
It’s hard telling where else those fingers have been, but they’ve been all over the food and the coffee she serves.

Nice place with the most expensive cup of coffee in the planet. At a cost of $ 1.92 !! for a Small plain cup of coffee! You would expect some belly dancers or big screen TV’s with live sporting events. Nothing like that at Starbucks just some good interior design, lighting and elevator music in the background.

Lets start by saying, its a Starbucks. This one specific location doesn’t have a drive thru. It is stuck in this hole beside a Sprint store opposite Hamburg. I have been here a few times, but to be honest I don’t like getting out and walking into a place that I don’t want to sit in and hang out at.
That being said. Staff are nice and friendly. The coffee is exactly the same as every other Starbucks in the world. They have nice indoor and outdoor seating areas. This location has free Wifi if you would like to get some work done or just surf the net.
I do have to say I am addicted to their Dirty Chai.

This is the worst Starbucks in Lexington as far as staff goes. They used to have some great people working there but the last few times I’ve been it’s been a bad experience. It’s a nice location to meet someone for coffee but the service could be better.
There is no drive thru at this location, and it isn’t exactly convenient to get to if you are traveling on the interstate. There is a Starbucks with a drive thru (and you’ll have a much better experience) one exit up at hwy 60/​Winchester rd.

It’s Starbucks. What more can you say? It’s the most consistently overpriced coffee on planet earth yet I still seem to wind up here a couple times a week.
In regards to this particular location there a few things to know.
1. No drive-​thru. Yep, you have to get out of your car and walk. Gasp.
2. Parking sucks around lunch time. The nearby Chipotle gets slammed, therefore you may have to walk up to 200 – 300′. Gasp.
3. The patio makes up for the lack of in-​car service
4. Free 56k speed wifi. Score!

I’ve met several clients here and the employees have always been extremely friendly. They have free and great wifi service and conveniently located where I do a lot of business.

Super nice staff. Quick and efficient! Free wi-​fi as always! This Starbucks really caters more to the drive-​thru customer. The interior is a little small. Small but cozy. Still, love their mocha frappuccinos.
Nice outdoor patio (can get a little noisy) with umbrellas.

I have stopped at this place too many times as I have gone up and down I-​75 recently. While it’s not the first Starbucks north of Knoxville (there is one in London and one in Richmond), it’s a good midway point for my travels and a great place to fuel up on caffeine.
The location is a little tricky, with the store visible from Man-​O-​War but having to enter from a back street. In any case, once you get there the service is fast, drinks are just like I like them, and baristas are friendly.
Overall, I’m a fan!