Firestone Complete Auto Care

While driving home from a long Thanksgiving road trip, we blew a tire nearby and they were the only place open on a Sunday morning. We waited until they opened then went in and asked if they could help us, since we didn’t have an appointment but just wanted to get home and still had 500 miles to go. They couldn’t repair our tire but looked at it right away, showed us the tear and were able to get us back on the road with a new tire within about a half hour. Rod was very kind and helpful and explained the situation and options for our tire. We’re so appreciative that they helped us out of a bind and didn’t drag our already long day of driving out any longer than it needed to be.

I was a little hesitant to use Firestone. A friend was warning me and I saw bad reviews on this site. But, the reviews were from a year ago and I needed a good price on an alignment. So, I decided to pray about it and go anyways. The Firestone in Liberty did a thorough inspection of my suspension and found that they wouldn’t be able to perform the alignment because I had some major suspension problems which needed to be fixed first. I know a little bit about cars and was able to see with my own eyes that what they were talking about was a legitimate concern. I did, however, get two new tires put on for the low, low price of $ 35/​tire, and the guy helping me even gave me a discount on the total price. As far as the suspension problems, he discounted even more money on getting that fixed at a future date.
I feel that I received more than a fair deal. They were friendly, honest, and kind during my whole time there. I don’t know about other Firestones, but this one is recommended, in my opinion. I never once felt they were trying to get away with something or be dishonest. I am very pleased with my experience there. :)

I just moved to Liberty and was surprised to find such a great team right off the bat. They handled my inspection with fast and friendly service.

They ripped me off on a flat tire repair.
The price went from $ 29 to $ 162 for a new tire and a ridiculously priced valve stem.
There are numerous options for tires in Liberty, MO go some place else.