All Around Detailing, Inc

I’d like to start by saying I have had experiences with four different detail shops in the Lake County area going back over the past four years. Some good, some bad. After being shocked at how the amount you pay has nothing to do with the quality of the detail job, I’ve been looking for a good company.
Dropped off our small SUV which my wife has probably cleaned once in the past two years. We have a 5 yr old and a 6 month old so you can imagine how absolutely filthy the car was. (French fries under the seats, old grapes, you name it). We had tried to clean it ourselves but it was just not worth of time.
When I say the car came back clean from All Around, I mean it literally looked better than when we originally bought it used from a dealer. They took the time to get every nook and cranny spotless and made me realize I need to buy new floor mats because I could actually now see what color the carpet is when it’s cleaned…
The manager called us the next day after we picked it up just to make sure we were happy with everything. I was amazed at the customer service especially because this was not the most expensive place. It was recommended to me by Executive Motor Carz in Grayslake.
The only complaint I have is we had a funky smell in the car before we had it cleaned and it seems like it might be coming back. Mark explained it could be something behind the trim in the car and they would be happy to help find it.
All in all, I am beyond happy I took the recommendation to try this place and will be bringing my lexus in next week for the same treatment.

Excellent service. Very professional. Made an appointment in advance. There were no issues with the appointment or the quality of service provided. Mark even went out of his way to pick me up from home and drop me off as i had not planned very well for the time required for the detailing job. I would definitely recommend this to others.

ZERO STARS! EXTREMELY POOR MANAGEMENT, PITIFUL CUSTOMER SERVICE, and BAD BUSINESS PRACTICES!!! I scheduled an appointment TWO WEEKS IN ADVANCE for window tinting, only to show up on my scheduled appointment date to be told that they couldn’t do it. No explanation other than, «sorry», and the «boss» would not make himself available to talk to me. Will never do business with them and will tell all who will listen to STAY AWAY FROM THIS SO-​CALLED «BUSINESS»!