Natural Pet Hawaii

LOVE this store!!! When I first moved to the island, I panicked because I had my dog on organic food and didn’t think to transition her and no idea where to get good food. (shipping can be outrageous)…Googled and found this store.
Once there, I was amazed at the variety they had and super helpful staff. Also awesome it is centrally located.
Thanks for providing good food options for our fur babies here in Kauai.
Blessings,

I drove from north shore, 45 – 50 min, to get a harness for my dog. The floors were being painted next to the harness and I couldn’t pick one out, seriously?! No one bothers to say let me see if I can grab a few
And we can look at them here by the cash register… No one seemed to want to help it go out of their way…
Guess I’ll look forward to PetCo when it
Opens

One of the best pet shops on the island. I would definitely recommend this place.

For a small business on a small island these folks stock a great variety of low-​grain dog food that my dog thrives on. Staff is knowledegable and super helpful. I will always support this business because they are in fact an asset on Kauai and a conscientious about stocking excellent products.

Efficient pet supply store with a great selection of quality and some hard to find products. Unfortunately I wasn’t able to experience the stellar customer service everyone else has raved about.
The buyer for the store is doing a great job… they had many products that I can’t even find in Honolulu! In addition, they had a lot of puzzle and distraction toys for dogs… I’m always on the lookout for these as we already have a basketful of throw-​around toys. Also noteworthy is their selection of canine outdoor/​hiking/​beach gear and pet beds… very comfy and good quality-​not your typical fiberfill.
I saw a small but useful section for cats, birds, and small animals. Good to know.
As for service, we were the only ones shopping in the store with two associates but we were never approached or asked if we needed help even after circling the store a few times. I would still do business here but my first experience here was not «as good as it gets».

friendly, helpful, healthy, reasonable prices, it doesn’t get any better! Went here after getting a new puppy and the young girl working was so know ledgable and genuinely wanted to help. Great selection of healthy, natural products.
DO NOT shop anywhere else for your pet!!!

This is the only place i’ll go for supplies and food for my kitty girls… very helpful and friendly staff… large variety and good to excellent quality… they care about your pets… I highly reccomend… they have a website too check them out…

I’ve been meaning to come here for quite some time. I’ve gotta say, this place is AWESOME! Great products, great pet toys, and awesome customer service. Will continue to shop here instead of the pet shop on Rice St.

This pet shop has the full package: Great service, awesome selection, and high-​quality pet foods! The ladies who work there are super helpful, and never fail to offer assistance. They are also pet-​friendly, so my dog gets to come, which is a huge plus. I don’t know what I’d do without this pet shop!

Aloha,
I recently adopted a wonderful puppers from the Humane Society. At the dog park, I was told about Natural Pet. Curious, I stopped by on my way home. I was so impressed. It is a beautiful store, with friendly knowledgeable staff. My dog instantly loved the place. We make it an outing now to stop by for treats, food, toys etc. Their prices for quality items are reasonable. Today I was on my way to Home Depot to try to construct a play center for my tropical bird, and Natural Pet had just gotten one in. They assembled it for me, and was ready to take home. Now I have a very happy Conure, along with a satisfied puppers. :) More importantly, I have an extremely happy hubby that didn’t have to assemble this large play center!

Only place on the island that carries Honest Kitchen Raw Food. I buy all my pups needs here. The owner is so friendly and attentive and carries the best of the best product at a reasonable price. From beds to food and kitty bells to doggy seat belts… It’s the little shop superstore! I really appreciate that the owner remembers me and my dogs. Excellent customer service.

I just bought a puppy and thought Natural Pet Hawaii was a fantastic place to buy my supplies. They were super friendly and made great suggestions on buying things to try to keep the costs down (kennel selection, leash selection, etc.). You can tell they really care about dogs!

I am one of those pet owners who actually read the ingredients of my dog food — basically if I wouldn’t eat it I don’t want my dog to. This pet store is awesome. Every bag of food they carry is made of the best dog food ingredients so I don’t have to worry about reading every bag. Jenny was super cool about having my dog pick out her toys herself and new food bowl. We will definitely make the 2 hr drive once a month from the west side of Kauai to re-​stock.

It’s a major asset for Kaua’i to have this store available to the locals. If I lived here, this would be THE place to get all my pet related supplies from. This is not only because they’re only a handful of pet places to choose from, but they do an excellent job — even compared to mainland stores.
This store is huge! Aisles are very well spaced out probably because bigger dogs are the norm here and they need room to roam on through if owners bring them. They carry a wide assortment of supplies for pets, but mostly/​only dogs and cats. Food and toys seem to have the focus of this store’s retail space. You can see that in the pictures I’ve posted it’s quite remarkable how well organized and thorough they’ve covered many categories of pet needs and some luxuries. Usually when I’m on Hawaii, the establishments are more based on charming than professional. Natural Pet is definitely professional and I felt like I was in a pet store in LA. The food is what first stood out to me as they carry many of the top shelf commercial pet food brands we’ve come to expect in LA. Honest Kitchen, Solid God, Innova Evo, and others. We spent a good deal of time here, chatted with the woman who was the sole member on duty (she might have been the owner) and we purchased 2 tazlab dog collars that have a no buckle system that appeals to us, as well as two rubber football toys, and a tug toy of sorts. No we didn’t have our dogs with us this time around, but since these are items we don’t normally see in stores, we decided to grab them and of course show some support for local business. Apparently all the locals are getting to know this place bc we saw maybe 4 – 5 parties come on through mostly to get food supplies. Parking is ample and there is a dog care facility right next door, not sure if it’s affiliated. One of the great things is that it’s next to Mark’s Place which is a cool place to grab some grub too.
Nothing really negative to say, they hit it right on all fronts. I didn’t have time to check prices, however on Kaua’i I figure there isn’t much choice on paying a premium if you want this level of quality for your pets.

Love this place! I get everything for my dog here except dog food lately. Times have been too hard and dog food at costco is rated highly so, off to costco for food. However, toys, collars, leashes, bowls, treats, meds, soap etc all came from here. Jenny is super friendly and knowledgable. You can tell she really cares and has a passion for animals. Its such a breath of fresh air to be able to have nice things for our pets on Kauai. I did some price comparing and NPH is cheaper than anywhere else. Now don’t compare them to walmart though, of course walmart is cheaper because that crap doesnt last. This stuff does.