Wilcox Memorial Hospital Emergency Room

7 days of paradise and then WHAM I got sick and had to visit the ER. I was really down and out… come to find out I have a kidney infection… ugh. Anyways, I was in at 5:30 am and out by 11 am. Super friendly nurses, admin and Dr. Oh wait, there was one exception… the lady that gave me the ultrasound of my gallbladder. She was NOT happy to be called in on a Saturday but I guess I can understand but she was NOT very nice. But other than that… everything was great.

there aren’t a lot of options for after hours medical care here on kauai. there is one urgent care that closes at 7PM most days and two other emergency rooms, but wilcox memorial hospital is the best and most advance.
whenever we end up here, the staff is amazing. from the receptionists checking you in, to the assisting staff who take your vitals and chief complaints, the nurses who are very caring and try to make you as comfortable as they can, and the doctors who genuinely care and take care of you to the best of their ability.
i feel confident that my health and the health of my ‘ohana is in good hands when we come to wilcox memorial hospital emergency room.

The staff at the ER are both quick and thoughtful which is a great relief when you have a sick baby and you just want to make him better. The wait was less than 10 min to be evaluated and our triage nurse and doctor were very attentive and calming.
If you need care for your baby and your nervous about seeming over cautious get over it and come in for help.

checked in @ 9:30pm, they took me right in. I was in so much pain that I can’t remember the staffs names, but they took good care of me. one of the rn’s put my iv needle in did such a great job, it usually takes a while until someone finds the right vein. they ran all the necessary test for me and I didn’t even have to wait. everything was one after another. test results were in within at least 20min. usually it takes an hour in between each testing and results could take up to a whole day. I was impressed. I was so worried about being admitted but Dr said I could go home and they found my problem fast. I was out at 11pm. the whole visit was only 1 ½ hr. thank u so much Wilcox, u guys are awesome.

Amazing ER facility. I was in severe abdominal pain and Sara RN, Jeannie RN, Dr. Downs, and Dr Elliot provided exceptional care. I was most impressed with Jeannie and Sara the wonderful RNs that provided immediate care. I’m a medical provider as well and wanted to thank them both for being attentive and responsive to my nephrolithiasis. Thank you.
Greg

Thank you Cory RN, Jane RN assistant & Dr. Hemingway for taking care of me.
You made my ER experience pleasant, caring, informative. The IV stick was painless.
Dr. Rao was professional & caring when I felt my body was out of balance.
The ambulance on the island was quick & got me safe, were very careful driving me with severe dizziness & nausea. Hope not to see you guys again as a patient :)

Friendly as they could be and got me in and out pretty quickly for a severe sprain. Maybe it helped that I was already in the system from a previous visit in 2005? Kudos to Joey my nurse for making it
so pain free!

It sucks to get hurt while on vacation in paradise, particularly if you are enjoying yourself surfing and a rookie surfer in your vicinity loses control and slams his board into your head and opens an 8 stitch gash by your eye. This event had the potential to really put a damper on our vacation but the team at the Wilcox ER worked like a well oiled machine to patch up my husband and get us on our way a mere hour and a half after we walked through their doors.
The ladies in admittance were very pleasant, the two nurses (Esther & a female nurse whose name escapes us) could not have been nicer and Dr. Schumacher was not only very competent but was extremely personable. Even the lady who handles the insurance and billing was super nice.
It would be best if you could avoid having to come here but if you can’t it seems to me that you will be in good hands.
One caveat: once the bills came in we realized that we were charged $ 31 for EVERY MINUTE that we spent in the ER. You better have good insurance!