Lilburn Post Office

I have no other option this is the closest post office to me
All the time i come here i have to wait atleast 10mins for parcel.
There are more than 7counters but only 2 are operationals only
Miss Glover is nice in deal

The customer service at the Lilburn location is superb! I live in Lawrenceville, but will drive to Lilburn just because they have been the most efficient, helpful and accommodating workers that I have ever meet! Kudos to this post office!

Snaps for Terry!
Me and hubs dropped by here to ship out 3 small packages. We walked in and there was no line. At a post office. At all. What!!! We walked right up to Ms. Terry who was the sweetest ever. She was very knowledgeable and courteous and took her time with us. More people in this industry should be like her.
I hope she reads this review & shows it to her boss so she can get a raise! :)

It’s a post office not the Ritz Carlton, but this one takes the cake. From the moment you call in people are just in a bad mood. I don’t think it’s because they have been through a lot, because I called at 8am which means they just got in. I believe that the FISH STINKS FROM THE HEAD. The supervisor there (too bad I didn’t take his name but I’m sure he is the supervisor) was the rudest person there! His employees are clearly a mirror image of his attitude. RUDE, SLOW. Dee was the first person to «help» me, there was hardly a line and he could have taken his time and gotten things done but he just brushed me to the side. It wasn’t until there were 3 others put to the side by Dee that Mrs Glover tried and was sweet, so cheers to Mrs Glover! The one star is for her. Hope they turn things around but in order for that to happen my guess is it starts with the leadership and unless he changes… Nothing will change. Good luck to you all.

I have always loved going to the post office when I was younger and I still love it! The most prominent feature of this location is its customer service. I’ve been to several other post offices around the city, but this location by far has the best customer service. The people who work here are always friendly and willing to help explain the various rates and package options. This particular location is conveniently located in Lilburn, off the very busy Lawrenceville HWY (also known as HWY 29), between Indian Trail-​Lilburn Rd. and Beaver Ruin Rd. They are always stocked up on mailing supplies as well. One thing that I do not like about this location is that lately it’s gotten very busy and very crowded. Oftentimes, the line goes out the main door. It could be that they usually have only 2 people working.

One of the worst post offices ever! They lose my mail, claim to «not know that I live at my house» yet sends junk mail to me and forwards all my important mail to some random place, loses my passport and ID, and tells me that they don’t have a boss after I requested to speak with their supervisor! Rude!

Who goes to the post office anymore? This girl does. Why? I have friends in other countries that I like to send gifts to from time to time. Plus sometimes I like to send mail certified. Okay, I don’t like to but I gotta have proof the mail made it there. I’m so tired of people claiming they never read an e-​mail or received my mail.
I really like the Lilburn Post Office because it’s much bigger and the people are a lot friendlier. It’s not the closest post office to me either but it’s the better one. I’ve been to several and I will drive a little farther to go here.
The workers are always sweet, smiling, and making sure that if you do have a long wait that they are trying their best.
I’ve also gotten stamps printed at the machine before during Christmas and it was fast and convenient. Loved it!

Went to the USPS web site to check the status of my shipment and found that the website was saying it had been delivered which was not the case. This is not the first time that the website is saying one thing and I never received the package.
Terrible service. What makes it even more frustrating is that when you try to call them the phone is always busy.

Ive stopped going to the location on Boggs road and this one is much closer to me but i went to boggs cos they have longer hours. The people that work here are usually very nice and dont try to hog the priority mail tape. im not sure of the names of the others but this guy especially is always courteous to all customers so i made sure to check his name tag.
His name is Nur Jaria. I dont know if they do recognition for their employees but i hope they do and give him some sort of award, gift card, lunch money. something!!!
I dont get a feeling of dread or apprehension whenever i need to go to this P. O or walk up to the counter. And i dont have to pray that i dont fall into the hands of some bitch because they’re all nice!

What’s up with bad service and post offices? I think it’s just a perpetual cycle of annoyed people coming in, annoying the employees, which takes it on the customers, and so on.
That must be it right?
I’ve only been here twice and it was for picking up items that apparently wasn’t left at my house for some reason. It was a decent experience. On both occasions, there was only one employee helping everyone so it was kinda slow until someone else came out just for pick up. Went in at 10am on a Tuesday morning which wasn’t slow at all. I like the layout of the parking lot because it’s just a one way flow, makes it a lot easier to avoid idiots in the parking lot.
Other than that, it has your essential mailing things that you may need, the post office is on the right while the PO boxes are right in front when you walk in. No postal credit union here though, which I would like to see.

Basic old style post office nothing special here.