Mor Art

Horrible customer service! Stay away from this place! Go down the block to Jennifer Sears Glass Art Studio instead.
We booked an appt for 6 people days in advance. Upon arriving, we were bombarded by the owner, «we are overbooked! We don’t have enough time for you! Your pieces won’t be ready until next week! They will need to be shipped and that is an extra charge!»
Whoa, whoa, whoa, slow down mister, let’s start from the beginning. There is no one else here, how are you overbooked? I see 3 kilns and 2 of them are completely empty. Why didn’t you tell us our pieces would take a week? He said he told us this when we made our appt. He did not. He was adamant he did. He did not.
We were scheduled to leave in 2 days and did not want to pay extra for shipping and this also wasn’t feasible with all of us being from out of state/​country (Idaho, DC and Germany). Owner eventually admitted maybe he didn’t tell us our pieces wouldn’t be ready.
The owner did not offer any apologies or accommodations. We did not want to patronize this business so we left. We went a block down the street to Jennifer Sears Glass Art Studio. Amazing, busy place with excellent customer service. We spent our time and money there instead. When we left, there was still no one at Mor Art. Worst customer service ever!

Beautiful Art Fusion to browse, buy or DIY. Friendly owners with artistic experience and a great idea for a genuine souvenir of your trip to the Oregon Coast that you create with your own hands!

This was a fun place. The children were able to create a fish while the adults worked on larger projects. Prices are reasonable for the classes and the instruction is well done. There is also a small store in the front of the studio with artist items that are reasonably priced.

Frustrated and Unhappy with this glass fusing studio. Love the DIY concept and initially had felt it was a good value. Can’t give it a better rating today though because the owner took no responsibility for not having my piece ready the next day (as is typical). Because he knew that I may come later, knew because I asked if it would be okay if I did, he decided to bump my firing and service the tourists ahead of me. I explained that this decision would have been understandable but wished that someone had called me and let me know. Rather than apologize in any way for my wasted trip and time, he became insistent that I had said that I was coming in 2 weeks for it. Miscommunications happen. He may have misheard me, I’ll give him that but again, the insistence that the mistake was mine and failure to in anyway acknowledge my disappointment and inconvenience was infuriating. When I asked if my piece would be ready the next day, he again acted as though he totally refused to make any commitment even though I had heard him repeat to other customers a 10 hour turn around. The fact that I shared with him that I was in the area for a month should not indicate that «un-​preferential» treatment is acceptable. A shame he ruined for me the memory not to mention blew my coming back again as I had intended or referring clients there as I had also intended. I’d recommend spending your time and money elsewhere.

Great fun for all levels of artists