Mickey Shorr

Jason helped my aunt with a head unit install and couldn’t have been more helpful.
We stopped in to take a look at a few radios that could connect her phone for calls and music. Jason immediately greeted us and asked if we had any questions he could help with, but still gave us enough space to take a look on our own.
Point 1.
After we had a look, we invited him to make recommendations based on what we wanted. He pointed out a middle of the road product that had everything we wanted, and was on sale!
Point 2.
Without being pushy, he mentioned that he wasn’t going to be able to complete the install that night (though we didn’t ask about an install…), but that he had availability the following afternoon. Hook, line, and sinker.
Point 3.
Ok, so that’s all the product stuff. Let’s talk customer service. After the install was finished and Jason provided customer copies of all the paperwork, he literally walked my Aunt to her car and gave her a demo of all the features of the radio. Showed her how to switch through settings, answered questions, synced her phone’s bluetooth, and helped make a test call with the in-​cabin microphone.
Point 4.
Long story short, good products, amazing service. We’ll be back.

Had A Great Experience Here. The Salesman DJ Was Very Helpful In Helping Me In What I Wanted And Giving Me A Great Price. Plus He Even Told Me The TRUTH AND saving Me Money. Installation Looked Very Good Job. Thanks DJ and The Mickey Shorr Crew

For those of you who don’t want to read, in short, this shop installed my equipment wrong, tried to potentially steal equipment I provided, and would not fix their faulty installation; leaving me to fix it myself! If you would like me to elaborate on this, I suggest reading the rest of the review. PLEASE do yourself a favor, and don’t waste your money here.
I went to this store to have an amplifier, wiring, and sub woofer installed, that I provided myself. After getting it installed, they fed me a story about how it could not be installed completely correct, but it will still work (at a reduced quality and power, of course). After looking over the installation, that took them 7 hours, I noticed multiple flaws in their wiring. Furthermore, the didn’t use the wiring that I provided, AND they didn’t return it to me. After going back to the store, they found MY wiring sitting on a shelf in the back. I believe this would have been used on the installers own car if I hadn’t noticed. They apologized for this happening and they told me «we will take make it right.» Optimistically, I took it back to be fixed. 6 hours, I waited, for the install. When I finally got my car back, I looked at the installation again. The wiring that I provided, was still coiled up in the trunk. Only a foot was used, to go from the amp to the sub woofer. So, 6 hours, it took them to connect a 1 foot long speaker wire to the amp and sub. The speakers, were still not wired with the wiring I provided. The sub woofer, could not be bridged correctly, so it wouldn’t receive the right amount of power. The overall sound, was slightly distorted and the bass could hardly be heard.
The products I provided, although not top of the line, are tried and true well known products for their quality. After contacting the manufacturers of all these products, and talking to audio veterans on online forums, I concluded that these products could be hooked up with no problems. Although they would have to be hooked up correctly, and this store could not provide that.
After feeling jerked around, and unappreciated by this business, I decided I wouldn’t take it back to be correctly fixed again, because I know, it won’t be fixed.
One month later, the sound started cutting out, and a few days after that; the sound wasn’t working at all. For 3 days, I went without audio in my car. The amp was in protection mode. It being winter, it was too cold to fix myself, so I took it back to Mickey Shorr. They said they’d look at it, as I stood around for an hour and a half. They said the found a problem and they were fixing it. When they were done, they said all they did was turn the power on the amp down.
As soon as I left, of course, the amp was not working still. They told me that was all they could do, and the amp was simply going into protect mode because it is not powerful enough. Knowing a few things about car audio, I know this is untrue. The amp would only going into protect if the power was too high, although it didn’t work even on the lowest power setting.
Now, I have to fix the amp myself, because the «installers,» were not skilled enough to do it (in the 16 hours they had my car, yes 16 HOURS!). Did I mention that the quote ending being too low by about $ 75? I will absolutely never go here again, and if you care about your money, you will not either.