Computer Hardware

Alex was very helpful and patient with my questions. I felt like he genuinely cared about helping me solve my problem. I would go to them again in a heartbeat.

I came here after a horrendous experience with Simply Mac inside the mall (see my other review), and this place was the complete opposite. Everyone who worked there was friendly, patient, and extremely knowledgable about the products and services they offered.
Plus, the best part is although they aren’t an official «Apple store» they are licensed by Apple, and anything they sell at the store costs the exact same as if you were to buy it online on the apple website, or an actual Apple Store. The staff also was honest with their recommendations for me, meaning they didn’t try to sell me extra stuff that I truly didn’t need.
This place definitely earned its 5 stars.

Great help here today and service from knowledgeable staff. I would sure return for further business here.

I’ve been a customer of Computer Hardware for for at least 10 years, maybe more. In my opinion, they are better than an actual Apple Store. Everyone I’ve worked with there, Jeremiah, Sheena, Mitch, etc., are extremely friendly, know me by name, and make me look forward to visiting their store.
If you’ve been to an Apple Store like the one in Omaha, they feel like you’re in a zoo the minute you walk in the door. Mobs of people, helpful but rushed employees, etc. Not so at Computer Hardware.
I’ve walked in with quirky requests and they’ve always ready to help. A good example is going in with a MacBook laptop that had lost a few bottom case screws. I would have been happy to pay for a set of screws, assuming they could order a set from Apple. Well, it’s possible they could, but no need. Got a quick response of «Oh, we’ve got a bunch of those in back, hang on, let me grab some and a screwdriver.» No charge of course.
That’s the kind of service I look forward to with Computer Hardware.

My wife told me she needed a smaller laptop for dragging back and forth to school and Jeremiah Tripp was able to get me set up with a Macbook Air and a case to protect it. He knows his stuff and is way easier to get to than driving to the Apple store in Omaha. Thanks again!

Rockstar staff… very capable and even though I was in three times — they knew and called me by name after my first visit. Had my MAC looked at… had to wait on the fix due to money issues but all in all — friendly staff — very reasonable prices — super quick turnaround and fix. Bad logic board on my MAC was looked at, taken and shipped to Apple directly and returned within the week:) Won’t take my machine anywhere else and I won’t buy a MAC anywhere else:) Didn’t lose anything off the machine — YES I backed it up in case and you should ALWAYS do the same but it came back just the way I left it:) VERY PLEASED:) I’ll suggest them to any and all MAC users in the area and anyone looking to purchase or test a MAC first hand. They are MAC people and they have a great showroom of what is out there and what they do:) 5 Stars!