David’s Bridal

Stopped to look at Mother of the Bride Dresses. I found a couple to try on and a consultant found me a room right away even thought they were very busy. Didn’t see what I was looking for on the rack but Alexis said she had something I might like. It was one I had seen online and my size. Sold! She even hooked me up with some jewelry to match that was on sale.
Very good experience.
Kathie Kresha
Columbus NE.

Let me just begin with a disclaimer: I have been to David’s bridal before, mostly for bridesmaid dress shopping and I had no issues. That being said, I went here recently my first time shopping as a bride for wedding dresses, and it was one of the most awful experiences I’ve ever had in my entire life. Based on this experience, I wouldn’t even rate it as a 1, it’s a zero. I made an appointment and was assigned a stylist. I made it very clear from the beginning that this is my first time dress shopping and I don’t really know what I want. We started out by asking if we can roam the racks and she gives us some story about how they don’t like you pulling dresses off the racks. My friend that was with me had been here many times before when they allowed that. So we started with a few dresses and after each one she wanted me to rate it on a scale of one to ten, expecting I would magically try on one that I loved. I tried to explain to her things that I liked about each one but I don’t feel that she listened. She was more worried about getting that rating up to a «10.» She would leave me in the dressing room and go get more dresses on her own, having no idea if I would like them or not. I’m sorry but please help me understand how a complete stranger knows what I like when I don’t. The entire time I felt pressured and very controlled in the sense that my rating of a ‘7’ needs to make it to a ‘10’ and by the time I leave I should be buying a dress. She kept trying to put overly priced sashes on the dresses to make them more desirable for me. Other associates kept coming over to ask «how do you like that one? It looks so beautiful on you» in a way that seemed to be trying to push me into buying. At some point, I had to just snap at them all staring at me in a dress and explained this is my first time looking and I’m obviously not buying tonight. She would bring me dresses outside of my price range too. As time went on, she briefly let me walk around with her and wanted immediate answers for specific dresses. If this wasn’t my first time dress shopping maybe I would know if I like that or not, but I didn’t know. I didn’t even know what type I was looking at half the time. So I would just make up answers. If I had questions about a dress, style material etc i would have to ask. She would mention when some were on clearance and how much they would be discounted. At some point, it became clear she was annoyed with my indecisiveness, and having to help me try on dresses that I ended up not liking at all. She would throw in obnoxious comments to me in the dressing room. She asked if I was going to have other bridesmaids and said «you’ll need to order their dresses soon because our warehouse fills up» as if they are the only option. She would also make comments about how on the weekend when they were busy they had to turn people away, and it’s sad because «we’ll never be able to help them find the dress of their dreams and you know that’s money walking out the door.» I would also like to note the indecency of how my stylist would come in when I was exposed without hesitation. Having had a different experience somewhere else, I’m not sure this is the norm. She came right in initially to help me with the bra and slip, and also did not seem to care who saw when she opened the door. The worst was at the end when I was getting dressed. She didn’t hesitate to just lightly knock and then come in, stating she needed to take the remaining dresses, bra and slip from the room as I’m in the process of getting dressed. I find it extremely appalling she could not wait until I was dressed or at least ask if she could come in, apparently she thought I was going to steal something or was just so annoyed with me at that point that she wasn’t going to make commission that she didn’t care anymore. I felt 100% controlled the entire time and that they were just trying to make a sale, especially my stylist. I wasted two hours here and still walked out having no clue what I like at all. Bottom line, they didn’t listen to my friend and I and instead it was just a lot of pressure to make a sale. It wasn’t helpful at all and very unfortunate that this was my first experience wedding dress shopping. Ladies, please go somewhere else! In the meantime I’m going to try to block this trip out of my memory. Davids will be very lucky if I go here again to find my dress.

Poor customer service. The first person to greet us when we walked in the door was rude. The second that helped me try gowns on was very sweet but trying to help 2 ladies at the same time. If I wanted to see another gown I didn’t have pulled we had to go hunt for it. They had another lady and myself standing in our underwear across from each other waiting to be dressed with the doors open. This experience left something to be desired for me.

First encounter is when they sold my info from the bridal show to another company who kept calling and harassing me about winning a trip if I watched a cooking demo. (Looked up the number multiple people same situation all gave their numbers to David’s bridal so beware of bridal shows). They also called me and kept asking me about purchasing my gown through them even though I told them REPEATEDLY I had already bought my dress!
Gave them a chance in the store.
Ok first time I came here shopping for a dress for my bridesmaids (3 girls) we were turned away and told we had to make an appointment and the gal was quite rude. So we went elsewhere to get the dresses!
Last minute we added a best woman (replacing our best man) and wanted a dress that was different from the other girls and we didn’t have time to order so I have David’s Bridal one more shot and we found a nice black lace back dress.
We had no help from any associates not one even really approached us. But we got the dress anyway they took no money off even though it was a sample dress but we were in a time crunch and we went on our way.
Overall I will never go to David’s Bridal and I warn soon to be brides against them as well!!! Worst experience ever!!! Alfred Angelo was a much better experience!!!

Stylist didn’t listen to anything I was looking for, I brought a list of dresses I wanted to try and she didn’t grab any of them or even explain why she didn’t. Was very obvious that she was just trying to have control over everything so she could get the sale.