Poor Customer Service, I called 3x never got a call back, I guess they don’t need money. WOW
Dave P.
Évaluation du lieu : 5 Lincoln, CA
My Mom’s sliding glass door had become impossible for her to open or close, after speaking to some of her neighbors we decided to call J & J Glass & Screen, Joel and Dan knew exactly what our problem was, Dan explained in detail some of the design defects of our door and how over time these defects caused the problem. J & J Glass & Screen have developed a process to modify the door and also using upgraded door wheels with sealed bearings and replacing the floor track with one made of billet aluminum they saved us the cost of replacing the door(good old American know how if you ask me). All the work was done in short order and on site, now the door works better than new. Great customer service and good people to do business with.
Micki M.
Évaluation du lieu : 5 Sacramento, CA
After taking a few neighbors’ suggestions on who to go to, to fix our window screen, we found this place! The other place we were suggested was much too expensive. This is a small family owned business and they are efficient, economical and super courteous. After living in our home for almost thirteen years now, it’s starting to show it’s age. One of the things showing ware is our window screens. We only needed about five windows done. Hubby took the frames on Friday and we picked them up on Monday. Good as new! The best thing about it? The price! They charged only ten dollars per window screen! The guy working said they are slow right now, hence the speedy turn around. If you need glass or window screens replaced, I suggest you give them a call, we’re glad we did!
Janine S.
Évaluation du lieu : 1 Lincoln, CA
Could not get this place to call me back. I spoke with them and they were going to order a part for me and that was it, never heard from them again. They did not return my phone calls or email. Poor customer service.
Mallory W.
Évaluation du lieu : 5 Lincoln, CA
Fantastic place! They are very friendly and timely. I brought in 13 kitchen cabinet doors and choose special ordered glass. They were very communicative and exceeded my expectations! The turn around time was less than 1 week! I am very pleased with the outcome and my experience at J & J!!! I would highly recommend this place!
Joan A.
Évaluation du lieu : 5 Lincoln, CA
I had some mirror and glass work done with J & J previously, very small jobs. The mirrors were replacements for a mirrored vanity. I brought my paper cut out(template) to J & J, they did the job quickly, and the finished mirrors fit perfectly. Joel put double sided tape on each piece and gave instructions on how to attach to my dresser! Today I had his employee, Daniel, come buy to replace a broken screen door handle, he was in and finished with the replacement part, and HEDIDNOTCHARGEME !!! I had given the shop a referral, and I believe this is there way to «pay in forward»…This is a friendly business, and they give exceptional service and you cannot beat his prices… One happy and satisfied customer, J. Adams
Vickie N.
Évaluation du lieu : 5 Sheridan, CA
This family business in Lincoln is awesome. We dropped off a torn patio screen for repair and like magic it was ready for pick-up within hours. It looked like new, and to top it off the owner Joel did not want to charge us! I could not wait to let everyone know about this repair shop. Thanks Joel, we will be back soon and so will our many friends and family!