McDonalds

Let’s start by learning how to answer your freaking phone when someone calls. 5 billion serve, but zero phones answered. Terrible customer service.

This McDonalds usually has amazing service however tonight there was a few mistakes. I called when we were home and realized. Even though I was clearly upset (I’m like someone on the snickers commercial when I’m hungry) the manager on duty was amazing and deserves to be recognized by the owner for his amazing service! Not only did he remain calm and sweet as can be while dealing with me. He made sure to make the matter better and keep us as customers. I was so hungry I forget his name however this took place tonight at 7:30! Thank you again!

Very disappointed in management, I was eating a late lunch when a shorter female manager told another manager (I asked who they were) to write up an employee. He told her he was uncomfortable doing this since he didn’t agree, that «she» had not had a problem and he didn’t count the drawer. He told her she should do it. The only other comment heard was do it out you’ll get fired. I will not eat here again nor support McDonalds. The female manager was rather nasty and hateful. I understand things are done but employees should not be disciplined in public and the young lady kept her cool. Very unprofessional manager.

Place smells horrible, like smelly feet. Something is not right with this place. I recommend going to the Roseville location. As this place probably needs a visit from food and health.

My mother always told me if you dont have something nice to say…

Oh, I knew the first time I went through the drive-​thru after a new manager had started that there was someone new in charge. I live very close to this business and know it well. They have always been absolutely unmatched in their efficiency at the window and I never received food that wasn’t top notch: hot and fresh. No longer. Under the new management, there has been a slow line every time I have been in it and the last time we went through, I ordered a small chocolate milkshake for my poor father, a rare treat. She hands me a cup filled with a slightly, very slightly tan-​colored milkshake. I said «that’s not chocolate; I ordered chocolate.» The girl began arguing with me and, after calling (she called) the manager over, they both stood there and told me that was the way it was coming out. I even said, (because now I was just incredulous and genuinely surprised at their demeanor) «then you didn’t make it right; I order them once a week!» and I got no change in there blank stares. I finally got it; the customer is no longer king at the Lincoln McDonalds. Luckily we can go up the street to the G street store — no problem!

drive through guy made my family laugh when he greeted us by name and a voice inside asked how he knew everyone’s name, he replied, «it’s on their cards «. He was very friendly and cheerful. The girl that handed out the food had the biggest smile. Great job.

I am getting less and less free with my 5 star reviews as I see a difference in a true 5 star establishment, and a «good» establishment. That said I give them 5 stars.
Mc Donald’s is McDonald’s, sure, but there are still huge differences between good ones and bad ones. Here in Lincoln for example, there are 2 distinctly different McDonald’s.
This McDonald’s has always been quick, accurate, clean, and with smiling helpful employees. They have a large play place with its own family restroom and large windows. If there is ever a mess, left by inconsiderate customers say, (rare), an employee will cheerfully come right away and make it disappear. That is a big one for me.
Wi-​Fi as is common to majority of McDonald’s is readily available here so multitasking is effortless. They even do some fundraisers for local schools where they have teachers work registers and give a percentage of sales during that time to the school. Kind of cool.
I’m not big on fast food or anything, even if I do easy allot of it, but this McDonald’s has earned 5 stars from me for sure.

This is «by far» the worst service at a McDonalds in the area. Every single time, they ask «would you like some sauce?» yes,…then they never give it to you. They get the order right on the screen… then ask you if it’s right… then take your money, and neglect to give you what you’ve paid for. I’m sure the owners got into the service business with some idea of how to run a service business. However, your $ 10 an hour employees are horrible. I will go out of my way every time to drive somewhere else, rather than go to a place that looks at «me» crazy for asking them to give me what they asked me if I wanted. If you’re that lazy, then trust me, I will not let you have even $ 1 of my money. And since plenty of military are around here, I will make sure to blast you guys every time I get the chance to my fellow service members.

Always Yummy. I end up going to a McDonalds at least a few times a week so the wife can have her daily «sweet tea with extra ice».

Can’t say what happened, but freshness and waiting time have become issues at this location. C’mon managers, move at a speed that encourages your employees to keep up with.

Breakfast is super fresh… my parents come here every Sunday because of it!

Clean and friendly Mcdonalds… the only reason why I am giving this 5 stars is because they have never messed up my order and my food always tastes pretty fresh, like it has not been sitting in the back for a long time.
At sunset, this Mcdonalds has an absolutely beautiful view! Wow? I was so surprised to sit and enjoy the view of Lincoln Crossing. They also have comfortable chairs here but only a few…
Children mostly hang out in the play area, and the eating area is usually pretty nice and quiet.
One time, me and my sister went here to get $ 1 cheeseburgers (Im sorry but where the fuck else can you get those?) and the guy at the drive through told us to try the new cherry pie or something??? anyways we said no, but THEN he told us how HE LOVED THEM and THAT THEY WERE SO GOOD and HOW HE ALREADY HAD 2 OF THEM FOR BREAKFAST! My sister, trying not to crack up, decides to order one. We tried to keep a straight face at the window but damn… i guess you had to be there

got flies !

This is the worst McDonalds I have ever been too! They always screw up my orders, the fish usually tastes off and they only give you a half of a slice of cheese. Yes, I did say a half of a slice of cheese! The only redeeming this about this place is the very friendly staff.

Great place for my daughter to play. Big play place, hot food (better be.) Never had any issues here. Nothing but pleasant experiences!

McDonalds is what it is. This one in the lowes parking long is always fast and never messes up my order. People that work there are very nice.

Clean, newer McDonald’s.
Like Rodel’s review stated, they have a lot of Asian employees. So if that’s not your thing, you should probably find another McDonald’s.
That said, the employees are very friendly, whether or not it’s faked enthusiasm, I don’t care, I’m fully aware that fast food workers are generally not working their dream job.
The lobby and dining areas are always clean. While eating there I noticed that they had an employee dedicated to ensuring the place is clean, this is awesome.
The food is McDonald’s, consistent with other locations, the temperature of the food is right and the portions are also consistently where they need to be.
Drive through is fast and accurate, much better than Burger King in downtown Lincoln
Recommended for those times where you crave good ol’ American artery cloggin’ fast food!