I started looking for flooring when I had a disaster in my kitchen as my refrigerator overflowed and I was forced to buy new floors. Not knowing what I wanted or any of the processes involved in getting new floors, my neighbor recommended her floor contractor, which was not Nielson. I employed her floor contractor and proceeded to look for the flooring. Nielson was not happy when he found out I already had a floor installer and the process of finding flooring with him was not pleasant. Although, I ended up purchasing my flooring from Nielson, as his prices were the best in town, his attitude was not customer orientated. He made appointments which he did not keep. He refused to take back extra flooring I did not need, as all other flooring stores do, with a restocking fee. He had measured my floors and I had seven extra boxes that I did not need.
K E.
Évaluation du lieu : 5 Rocklin, CA
We just had flooring installed by this company. The entire experience was great. Very good advice without pressure, and all questions asked were answered honestly with further research and verification. The best part was the installation process. The two installers were clearly craftsmen and perfectionists. Aside from that, they were a pleasure to work with. Highly recommend.
J. M.
Évaluation du lieu : 1 Auburn, CA
Obligatory 1 Star to post this review. AVOID! This flooring company does lousy work and doesn’t stand behind it. Don’t waste your time and money here.
Jennifer C.
Évaluation du lieu : 5 Lincoln, CA
We came to Nielson Fine Floors because we needed a solution to our flooring problems. Ten years of dogs and kids had turned our builder-installed flooring into a disgusting mess. We had no idea what we wanted or what would fit our budget and lifestyle. James and Diane were able to steer us in the right direction and helped us pick beautiful flooring that was in our budget and fit our lifestyle(still have kids and dogs). We settled on a hybrid floor. It is stunning! Installation was timely and efficient. We get tons of compliments on our floors.
Carl P.
Évaluation du lieu : 5 Roseville, CA
Nielson Fine Floors installed our hardware flooring(upstairs and downstairs) a couple years ago and it still looks amazing. We have not had a single issue. They are very patient and helpful to customers(such a rare find). Outstanding quality that can’t be beat. If you are looking for hardwood flooring, I wouldn’t look anywhere else.
Sharon M.
Évaluation du lieu : 5 Lincoln, CA
Nielson Fine Floors installed my hardwood floors several years ago and I am still EXTREMELY happy with the results. If you are looking for a true craftsman — look no further. His quality can not be beat.