Orthopedic Group

After suffering from chronic knee pain for about two months, I decided to look up a nearby orthopedic office to take a look. Orthopedic Group of RI appeared to be my most convenient option.
Almost 3 hours before my scheduled appointment I received a call asking if I could come in early. Being that I was at work and required coverage if I left, this was not possible. I made it there for the appointment just on time. It was clear the medical assistant was displeased I was unable to come in early. She approached the secretary and asked if I had finished my paperwork, I replied I had one page left, and she says «Well, just come into the room and I will help you finish it.» Clearly, I have just learned how to write and cannot complete a simple form on my own. Feeling bad, I explained I cannot leave early if I don’t have coverage. She responds, «It’s ok, we just rarely ever have a day that is not booked, it would have been nice to leave early but it is what it is.» Which would have been fine but it was the tone in which she said it that just left me feeling totally unwanted and uncomfortable.
I was then sent in for x-​rays and the technician was nice enough, I was in and out of the x-​ray room within 5 minutes. I met the doctor for the first time and he was informative, had me do a few exercises, and told me he believed it was just a severe case of tendonitis. Then, prescribed about a month’s worth of physical therapy and some pain medication. Ok, not bad.
I check out and upon checking out am told they only have one physical therapist at the practice and he is booked until next month but I can call around to any other place that offers PT? Yeah, ok, I’ll get right on that.
Even though my doctor was decent, the majority of the staff just seemed absolutely miserable. I think I’ll do some of my own PT and take my business elsewhere next time around.