Sun Tan City

HORRIBLE Customer Service!
I have tanned for over 30 years, in several cities where I have lived due to my job and I have never experienced such rudeness and talked to like I was talked to and treated by Danielle that woks at the Pine Lake location. She should not be in customer service. I am a boss and her behavior and the way she talks to clients is unacceptable. Grow up Danielle! People have told me that she can have an attitude! What happened to pleasant customer service and being polite? No matter what you say… Whether it be good or bad. Treat people with respect!!! We pay Sun Tan City for a service. On top of that I’m a year around customer. SAD!!!
Very Disappointed… Not Happy!!!

I’ll preface this review by admitting that I’m a licensed esthetician and I should be telling everyone to avoid indoor tanning like the plague. That being said, I don’t think a fake bake session a few times a month will do too much harm, especially if those 10 – 15 minutes of solitude getting your golden glow on are as mentally and emotionally therapeutic for you as they are for me.
I had heard rave reviews about the instant bronze beds at Sun Tan City, how the risk of over exposure is low and it’s great for people like myself; a natural redhead who tans minimally. I walzed in there this afternoon and was greeted promptly by Shauna, who patiently answered ALL of my questions, showed and explained each level of tanning to me and went through each package option they offer. She even calculated costs with lotion, without eyewear, with lotion, etc etc and was kind enough after ALL of that to set me up for my first tan and show me how the bed worked.
The customer service at this location is awesome, they have a ton of rooms so it doesn’t look like you’d have to wait too terribly long to tan (depending on the level you choose of course) and the cleanliness of their store front and sanitation of each bed after use is thorough.
If you’re looking for a deal check out the website, they have a monthly web special and coupons for lotions!