I can always trust Todd’s appliance. When we bought our first home, we got a great refurbished washer and a refubished dryer from Todd’s. The price was right and we never had a bit of trouble out of either one of them(well, except when the toddler decided to store his crayons in the dryer, but that wasn’t Todd’s fault! They even told me how to get the melting crayon spots off the drum so that it didn’t ruin any more clothes). When we sold that house, the new buyers wanted to keep that washer and dryer, and our new house came with a dryer, so we bought a large capacity refurbished washer from Todd’s. After about a week, something sounded funny, and Todd’s sent somebody right over to make a minor adjustment, at no cost. It’s been running steadily, 11 – 15 loads of laundry a week with no problems(what can I say? I have three kids who get their clothing VERY dirty and we go through a lot of towels!). About a year ago, the dryer that came with our house had trouble heating up, so we called Todd’s to take a look. They were very honest about what it would cost to repair it… and about how that repair probably would only buy us 3 – 4 months. So, we bought a newer refurbished dryer from Todd’s and it works great! As you might have notice, I have a thing for retro appliances. I made the mistake of buying a refurbished 1940s fridge from somebody else, since Todd’s didn’t have quite what I was looking for. This fridge looked great, but as soon as it turned summer, the thing quit working properly. I promptly called Todd’s, and they just couldn’t fix it because they couldn’t get the parts. They offered some advice, and I did my best, but I was tossing out way too much food & had to buy a newer model. Not retro at all but at least it works! Anyway, I trust Todd’s completely when it comes to major appliance repair and purchasing refurbished major appliances.