Jin’s Buffet

I love the Mongolian Style Hibachi/​BBQ, however, the service needs to improve. Because i cannot understand the guy’s accent at the Hibachi, he gets rude. Another instance is one time we ordered for pick up in the restaurant for lunch which included a bunch of items, in which included 2 sweet and sours. They didnt give us an itemized receipt, just a scribbled pad with no amount on it, and we paid for by debit card, which gave us a lump sum amount.. I know, and I am certain that we paid for 2 sweet and sours. When we got home, we found only 1 order of sweet and sour, so we called them, talked to a guy there, he realized that there was a mistake, so we went back to get our order. The lady at the counter had the nerve to charge us for another sweet and sour, and she was insistent that we were in the wrong, and by no means would she even consider to take our word for it: that although we paid for 2, we got 1. The guy i talked to on the phone was no where to be found. Because there were other customers coming to the counter to pay, we didnt want to make a scene, so we just paid it, got ripped off and left.
Word to management: Customer Service is King, and that is what will keep your business going, along with good food. and customers should not be treated as Chumps. i haven’t been back since.

Food was not very good at all! Flavorless and dried out. Also the selection wasn’t that good. The only positive was the price. Don’t think we will ever go back.

The food is great. Buuut the service wasn’t so much. The waitress we had wasn’t very friendly and never even smiled at anyone. The sushi chef seemed super aggravated that I requested a roll of cream cheese and cucumber. He told me that there was already some out. And I pointed out that that one had crab meat and I didn’t care for crab. He made me a roll but after snapping at me to «come back in a minute».
It’s a shame bc the food really was good.