Old Navy

One of the cashiers named Ashley is going to be Super Rude to you if you ask her a question

Love old navy but hate this location and customer service. Returned a purse that I never opened (bought it for a wedding but my husband got me one so I didn’t need it). Anyways, while I was returning it the cashier opened up the bag and saw sensors in it. She kept making comments that it was strange I never opened the bag and saw the sensors. She was insinuating that I was doing something fishy (although I had the receipt). I have never felt more uncomfortable and disrespected by a cashier. I called corporate and they fixed the issue by issuing my a gift card. From this issue, I will not be returning to this location.

Old Navy isn’t my favorite brand, but hubby constantly needs khakis for work. Well, I should say he’s most comfortable with Old Navy Khakis.
From what I could remember, sizes at Old Navy did run large. However, I believe the sizes now do run true. This finding at least applies on men’s Khakis, so I wouldn’t say the same for women’s apparel.
In terms of customer service, one will most likely need to be self-​sufficient. We came in at around 1900 hour. It’s the beginning of straightening, folding, and dealing with the go-​backs from the fitting rooms. I knew sales associates would be fairly preoccupied so that they would get out of the store early enough. For those who are in the retail business, tomorrow will be another day, another dollar!
Anyways, hubby found what he needed: two (2) pair of khakis and one (1) pack of underwear. I guess owing to the back-​to-​school season, the classic khakis were on sale for $ 19. However, the color khakis were priced higher, $ 34.
We got to use Old Navy credit card reward certificates, so that was a $ 20 discount off the total purchase. Overall, I don’t have much complaint shopping at Old Navy. It, nevertheless, can potentially be a one-​stop shopping for the entire family, as long as you’re not stuck in the check-​out line for another ten (10) to fifteen (15) minutes.

Horrible customer service! I bought A fair amount of clothing there prior to Thanksgiving. Upon getting home and putting on a new cardigan, I found a giant hole in the arm. Just attempted to bring it back and the store that sold it to me with the hole in the arm also sold it to me without tags. They refused to take back a sweater that they sold defective and ended up losing out on a huge purchase simply because they were incredibly rude and unhelpful. If you like shopping at Old Navy at all it skip this location.

Lots and lots of sale summer dresses in a broad range of sizes, colors, prints and lengths– all cheap?
You need to go shopping. The staff was busy. The shelves and racks were loaded. The store was packed.
Double check those sizes.
Yes, They run a bit large but I tried on a silky, pretty blue printed maxi dress, marveled at how well the support was constructed (wow, boobs look great!) … And realized on looking for the price tag, read the size tag: I had tried on a maternity maxi dress. Gaaaaa… No thank you, not pregnant, I don’t need that– put it back right away. Cue the canned sitcom laughter. No! Eeek, no, not yet!
Lots of cute accessories like scarves, sandals, flip-​flops and even dog toys. Yes, you can buy dog collars, dog shirts, dog bandanas, even chew toys or frisbees here. Awesome.
I found a strapless dress with a blue print that reminded me of a China Pattern. It was definitely NOT maternity. It is linen, short, strapless and looks great on a tan for $ 15.

Store is not neat! Not enough sale associates either :(I want to like this store, because I do like the items, but it’s never an easy or comfortable sale.
Needs a lot more organizing, better customer service & more employees who want to help.

Located in the ghetto mall that is the Lincolnwood Towne Center is one of my favorite brands, Old Navy! I love this store! It’s usually trashed during the weekends because of all the amazing sales they have going on. They keep shopping fun and fantastic, and I love that I can get all of the seasons hottest styles for MUCH MUCH cheaper. Just this past weekend they had their whole Men’s department on sale for father’s day. They had $ 5 swimming trunks for men as well as $ 7.50 men’s polos! The deals were great for women too, and to balance the sales, they had an additional 30% off coupon on women’s and children’s merchandise! loooooove it!

While the staff is usually very friendly, I was put off by a certain woman yeseterday who felt it was necessary to use that huge metal staircase/​ladder thing within several feet of me and my kids. Whatever she was doing was way more important than giving us a little personal space while we browsed the toddler sale section (as she shifted that monstrosity every which way around us — clearly we were in her way). Maybe if she’d said «excuse me» or something to that effect I wouldn’t be ticket off. Finally, I told my kids, «Well, let’s get out of here before we get stomped on.»

I really don’t like this store. I remember when they carried some really neat things but now their store is full of boring clothes. This particular location wasn’t particularly organized, the music was extremely loud and no one offered much help.

Old Navy is one of my favorite places to shop. The clothes here are trendy, comfortable, and reasonably priced. The store is pretty big and well arranged.
hip and ‘in’ clothes for infants and tots plenty of steals on clearance items T-​shirts and pants for $ 10 or less busy, busy, busy, especially on weekends?