I used to think that Payless was a complete schlock house, but I gotta say the quality has improved for some of their offerings. I find that the Champion sneakers hold up MUCH better than Skechers for my kid and the DexFlex items are good too. Very reasonably priced, especially if you sign up for coupons. I have always found the staff to be friendly. Plenty of sizing options, including widths and half sizes.