Magic Smile Dental

Well, well, well! Let’s just say my journey with Magic Smile Dental started in September of 2014. I was 9 months pregnant and found myself in terrifying pain, dental pain that was! I received medical clearance from my OB-​GYN and rushed myself into Magic Smile Dental. I was able to get an appointment the same day I received medical clearance. The staff was very attentive and nice. Doctor B was very alert and aware of my condition and was able to intervene and take me out of my misery. He used an anesthetic that would not harm my unborn, but would help me through the procedure. He did an pulpectomy (removal of the nerve) in a tooth that was infected. Wow! All the pain was gone! Eventually I gave birth and returned to finish up the root canal on that tooth. I loved their service and attentiveness that I even went on to do an implant that was needed from an extraction that was done 3 years prior to being a patient at Magic Smile Dental! Let’s just say I am beyond pleased with the results of my dental implant that I have showed off my entire progress to all my family, friends, and coworkers! Approx 6 months for the entire completion of the implant (of course everyone is different) from bone grafting, post, abutment, impressions to actual placement. I have enjoyed every step of the way! Thank you Dr. B for the pulpectomy and implant. Also to Dr. Silva who completed my root canal. And of course to Justina the hygienist who is very persistent on educating me on primary prevention measures. And to all the dental assistants who put my comfort and needs above all expectations!!! I thank you all for your great service and dedication and more importantly for helping me become more aware with my dental health!!!
Cheers to continuing my dental services with amazing staff at Magic Smile Dental!
Yours truly,
Cassandra Fertig
(I allow any photos posted to be used for educational and referencing purposes)

Something is truly off here. The hygienist was great but the front desk staff were off. The had me pay in advance 50% for procedures, excoriate me for getting stuck in traffic making me 15 minutes late when the office was empty. The worst is after the ten minute procedure was complete and I was told I was done I got a call on the road again chastising me like a child. I told her she had my permission to put the charge through. She said she needed me to pull over on the highway to give her the number that the payment could not wait until the morning. I went about my business knowing that claims are paid and billings done within 30 days of service. Here I had paid over 60% on first visit. I then was pestered with a text and another call. I had another appointment scheduled but it is likely I will cancel.

The worst place to ever go if you’re trying to keep your teeth. They will always convince you need a root canal (even when not necessary) The main dentist comes off as a nice guy but he only wants to sell you a crown. I also had money left over from my last visit which they applied to a «credit» towards my next visit. I went overseas for a year and asked for it back, now there’s no record of it happening, nor was offered my money back. I will never go here again and I STRONGLY suggest to go someplace else.

I visited Dr. Bensianoff’s office for the first time today and it was a very nice experience. Dr. Bensianoff was very engaging and informative, and dental hygienist Justina had a very nice personality and a soft touch to match when removing plaque and polishing my teeth. Margaret, Tatiana and Melissa were also very pleasant. The office is very clean and there was an LCD tv in the room for the patients. I have never seen that before.