Most Valuable Movers

It actually was pretty good service and more than I expected for what I paid for the service. The movers were all courteous at each location. They all seemed overworked, but that is the problem of the dispatch, not the actual moving crews. I had wrapped all my stuff in plastic wrap because I used to be in the Army and expected things to be a lot worse than they were. The movers were efficient and spelled everything out at pickup and delivery.
I have moved more than fifteen times, and I can say this was the second best I have been served with a moving company. I did use Promaster Movers who contracted out these movers, and expected extremely terrible service. It all worked out in the end, and I got a very great value for the move.
The only reason I had a star taken off was because the movers at pickup was unable to call me the scheduled day for pickup. It might have not been his fault, but they were able to do it the next day, which was the alternate day scheduled. They also worked around me, and was appreciated.
If you need a move done on the cheap, this is a great option. Just don’t expect them to do everything for you at half of the price of everyone else.

This company is terrible, horrible!!! please don’t call this company, I don’t recommend!!!
a lot of surprise fees, 20 days waiting our stuffs, and when they came, they didn’t help!!!
the worst!!!

Moving APT took my order number and knew I was looking at a close timeframe for a needed turn-​around. I was told my Veeka that I could pay an extra $ 150 for early pick-​up which would help to expedite things. I was told that despite the early date please know it can take as long as the timeframe 21 business days, but with my early pick-​up and typical delivery time– «IT NEVER TAKES THAT LONG.»
My delivery in CA was received on Nov. 20^th– after being picked-​up in MA on Oct. 22^nd as an early pick-​up. I had arrived at my destination on Oct. 28^th and had slept on a blow-​up mattress/​floor until receiving my order; at which point now I am still receiving doctors/​body work treatments because my back is completely out of wack. I received a call on November 6^th, from another moving company– asking when I would like to receive my delivery– it was sitting in a warehouse in NJ still. I was completely confused, I assumed they were already in town with my delivery, since Veeka had told me with my early pick-​up there was a truck going out that following week that could accommodate my stuff and get it out to the west coast. This was completely unacceptable. I was not aware another company (Most Valuable Movers) was being used at all to move my things, nevertheless store it in some random location in NJ.
I called a number of people, had been in contact with a driver and number and by calling him a number of times, I only once received information the day I call (the day before he was to come on when to actually expect them). When I spoke on the phone to a number of people (Fred/​Mario/​Joshua) from MOVING APT or Most Valuable Movers– NO ONE could tell me when I would get my things. I was told by the management of MOVING APT after I called more than 6x that I would be reimbursed the $ 150.
Two other issues happened with my payments as well– my partner called to pay for the first part of the move — Moving APT told her you could not pay by card, the movers got there and told me I could have. The movers also told me when it got to the location I should be able to have it billed to the card as the remaining due. When my movers arrived, they demanded I pay them in Cash BEFORE they moved anything on the spot (not what the previous guy told me). I asked to have a number for his boss to call– they told me because it was so late now in CA (4pm– 2HRS past the time the said he would even arrive, confirming only hours before).
The mover from Most valuable movers– Vlad– was an overweight Russian man in flip-​flops. He did not move any piece of furniture, there was one other skinny Russian guy that spoke no English who moved all of my boxes. The only way he was able to do so was by me helping on some things, and by flipping boxes up the stairs! THIS IS UNACCEPTABLE!!. Many of my pieces were scratched, or had the ends dinged in them. To include: a mirror scratched, an end table edge dinged, a dresser chipped on the stop, a chair chipped on the edge. The also did not finish putting my bed together — I had to rebuild the legs onto the bed myself a week later when I had the tools and the time. THIS IS THE WORST EXPERIENCE IVE EVER HAD!

I can’t give them a single star, this company is horrible.
When I called to get a quote, Ronny told me all lies to lure me in. He promised the furniture would be delivered 2 – 3 weeks after pickup and the quote would be all inclusive. Both lies. I waited 7 (SEVEN!!!) weeks for my stuff. They kept delaying and delaying and blatantly lied to me on the phone, telling me that my truck had left when it was still standing there for another 2 weeks after. And I was charged extra at pickup for extra stairs and for being over the estimate (I gave them a very detailed inventory list and the underestimated by $ 1600). At delivery they slabbed another $ 200 on top for long carry and elevator. So much for all inclusive.
And guess what, probably half of my stuff has some kind of damage, from chipped off wood to shattered dishes to broken off metal pieces so that the furniture it rendered useless because it can’t be put back together. They also lost a few boxes and smaller items. Oh and they folded (!!!) a printed canvas instead of rolling it, which makes the $ 140 picture ready for trash.
I have moved 11 times in the past 10 years and I have NEVER had such a horrible experience.

DO NOT USE THIS COMPANY!!! I paid $ 5000 just a to get dicked around for 2 months and have a bunch of items broken or lost. Please save yourself the trouble and find another company.

Do not use this company!!! Worst experience of my life! Not worth my time to write down this experience but if u don’t want movers to show up at midnight! Yes midnight to 4am was when my pickup took place, then do not use!!! Horrible just horrible people to deal with. Damaged items, no call backs, over charged, would not do anything until money paid upfront. Spend the extra money and absolutely do not use this company!!!

finally got to hear back from the claims division. i was offered $ 12 and told to take down my post.
for $ 12, mvm is the biggest scam and i’ll gladly pay $ 12 if it means no one ever uses them again.

DO NOT USE most valuable movers. I moved from Buffalo NY to Ft Lauderdale Florida. I booked my movers through United Moving Services, which I was unaware was a broker company. When I called to book my appointment, I repeatedly asked what day do I need to have stuff picked up to make sure it was delivered around the 25^th of July (give or take 2 – 3 days). I was told over and over that by choosing a pick up date of July 21, I would have my things at the latest the 25^th. After reviewing companies for days and weeks and hearing the news of the short turn around, and I was pleased with the reviews that United had, so I went with them. However, unbeknownst to me, they are a broker and assign different companies to move your stuff, they do not do it directly. They assigned MOST VALUABLE MOVERS. They were 4 hours late, took 3 hours to move a smaller than 900sq ft condo with all boxes already piled by the door. My pick up window was 8−11am and I was called at 11:08 saying they’d be arriving at 1:30 and still never showed until 2pm. I missed scheduled doctors appointments and «goodbye» plans with people bc of their lateness. In addition I was over 2 hours late to my family’s goodbye dinner because of how long they took. I stood in the kitchen the entire time and witnessed them just tossing my boxes labeled FRAGILE on top of other boxes and they dropped over 3 boxes off the carrier. Finally, when they were taking my bed out of the bedroom they hit the hallway wall hard leaving a mark on the paint. Also, I was told by United Moving Services that my stuff would be down to FL in 3 days, hence why I chose July 21 to have it picked up. However, as the company was leaving my house they said it will take 7 – 10 business days!!! I would have had it picked up earlier. In addition, I have been trying to contact United continuously since yesterday and am getting no answers!!! In addition, the company/​people that picked up my stuff said they would NOT be the ones delivering my stuff. So my stuff was moved in and out of more than 2 trucks over the time it finally took to get to me.
Fast forward to August 8, 18 days later. My stuff was delivered. I sat on the couch as I watched a new set of movers unload my stuff into the assigned rooms. I witnessed them dropping my boxes, stacking them on top of each other, my TV box was upside down, and multiple boxes obnoxiously labeled «fragile» were smooshed, thrown, dropped, and also upside down. In addition, my $ 4,000 couch is ripped and scuffed and not fixable. (I am attempting to figure out how to post pictures). The boxes are all dilapidated and not able to be re-​used because they were probably housed in storage for the 2 weeks+ it took for them to get to me and in this hot weather, that is just not acceptable! They also scratched my hardwood floor and left scrapes on a closet door in my house.
I started a new job in a new city on the 27^th. Hence why i needed my goods delivered at a certain time. If i was told they would be 18 days late, I would have packed more in my suitcases or shipped essentials. I had to spend hundreds of dollars on all new amenities and clothing for my first 2 weeks of a new job. The stress of moving and a new job is hard enough, but having this god awful experience on top of it definitely made the past 3 weeks absolute hell. DO NOT GO WITH THIS COMPANY!!!

suing this company. message me to participate. i need therapy after this experience, and they are paying for it. never encountered such low lifes before. this is the bottom of the septic tank.

Their drivers are rude and have no concern for your possessions or home. Everything we own has either been dented, scratched, broken or gouged. The drivers response to our brand new hardwood hickory floors and step treads being scratched from one end of the house to the other was «that’s what insurance is for» Nothing was wrapped properly although promised unlimited backing materials, protective blankets and boxes. When I called to complain about all the damages done to our home and belongings I was told well fill out a claim form. They also couldn’t fit all of our belongings into the truck so we got charged an additional 2,800, but was promised for all our hassle that they would pick up our remaining items free of charge. Well needless to say I have called or emailed this company on a daily bases because they would never give an exact date our remaining stuff would be picked up. They would say oh definitely on this day and no call or no show. They also wanted to keep sending Hector the original driver who damaged everything we own. Hector was suppose to return to our home a retrieve the remaining items despite my verbal protest. I received a call from Hector stating that his truck was full and wouldn’t be able to pick up our items. When I questioned him on when he would return he became irate with me and hung up on me. I called that Monday and the supervisor wasn’t concerned at all! So I continued to call to find out when the next truck would be coming I would get the run around and be given dates for the following week. Well they finally showed up this past Tuesday (after a month) with a full truck and only took a handful of items and said that’s it were not coming back for the remainder of the items. I called to find out what was going on and was told a manager would call me back which they never do. I emailed and got a response that they picked up what space we paid for and if we wanted the remaining belongings picked up we would have to pay again. Some of the items we received in Texas weren’t even to be shipped and they used Large wardrobe boxes that things were just thrown into that weren’t full. Hmmm kind of convenient don’t you think when you pay for cubic ft instead of weight. So the stuff that remains in PA is stuff that we inventoried for and now have to find a way to get it here to TX. I have filed complaints with the Better Business Bureau and Department of transportation. If I treated customers the way we have been treated I would of been fired!
Update 9÷16÷15
Well we finally received the rest of our items that MVM held hostage since June 23^rd! Shocker I had some items stolen, my jewelry box and all its contents, kitchen aid stand mixer and a Lg water jug that had a significant amount of silver coins. Funny thing about the money jar is was taken on the 1^st trip but delivered empty on the 2^nd trip months later… hmmm interesting. We even had to go back to PA to get everything else from our home that they did not pick up. I filed a police report and reported this company to the FMCSA. I have also contacted an Attorney if anyone else would like to sue their ass’s!

Do not get this company to do your move. They were over 5 hours late. When they did finally show up they said it was not possible to do the pack and move and will come the next day at 4 in the afternoon. At 5 the next day I had to call them to find out that their truck broke down and they are fixing it and will come the next day at 6 in the morning. I asked them to fix it and come that night. Finally a no show. They did not even have the courtesy to call and tell me. Now they are not even answering my calls. Other reviewers are right. Stay away from these guys.

Please, please, please I beg all of you to NEVER use this company! It was the worst moving experience I have ever had in my life!
I am a traveling Nurse and I have moved all over the country. I choose this company because the rate was good and they seemed to have really good experience.
I was cheated from the minute they picked up my stuff in PA. Not only did the mover raise the price of my move, but he just «estimated» that it was more. He refused to move my things until I gave him 500.00 more than was originally estimated! They were rude and kept mouthing off to my mother who was just trying to understand the pricing better.
Then the real problem began. I didn’t received my things for 2 ½ weeks after they picked it up. I kept calling and asking where it was but NO ONE would call me back and when I finally got ahold of someone, they were rude and VERY unhelpful! In fact, they yelled at me and told me that I was just going to have to wait for my things.
I am making it my mission to notify all people moving that this company is not worth the hassle! I have never been so badly treated by a company I was paying in my life.

Great service! They were careful with all my stuff. Nothing was chipped or damaged and they disassembled and re-​assembled my beds (one being a loft bed with a thousand pieces). I’m very happy. I would recommend them to everyone moving! Thanks