Sam’s Club

I like shopping here but they are always super packed and don’t have enough open cashier’s. Considering that they are such a busy location, I’m surprised that they don’t worry about the level of service and amount of time it takes to checkout. Make the location more pleasant and convenient.

The poorest service at the jewelry counter, everytime, never-​ever in the ready… You suck!

I always come out with something from this place. I always find the things that I need. The lines can be long but that is typical with warehouses. The reason why I gave it a 4 star is because I had their cheese slice pizza and it was the worst pizza I ever had!!!

Thanks to a great Groupon deal I joined up with Sam’s Club a couple months ago. This is the one closest to my building. It’s almost weird to see this site like this as I remember when it was still an empty lot. Across from the Sam’s Club is a Harbor Freight Tools and even a TGIFriday’s if you’re hungry.
Having never been a Sam’s Club member, I can only compare this to the Linden BJ’s. The two are very similar in both layout and size. Example: the electronics section with TV’s is located right in the front, same as the BJ’s. There are some differences of course. There’s a section in the back where they sell roast chickens (which are an absolute steal for $ 5) and other pre-​prepared foods and the layout of the produce is different than BJ’s.
I have also used the tire center here to replace the tires on my car. I got there when they opened on a Sunday and I was out of there within an hour. I was very impressed by the staff. They were nice, answered all my questions about the tires and were more than willing to show me on their computer screens all the info on my car’s tire needs. Contrast this with BJ’s who — when I called to talk to the tire section — put me on hold for ten minutes and then promptly hung up on me.
I like shopping at this Sam’s as they offer certain goods that other stores don’t including some of my favorite Jimmy Dean and vegetarian breakfast sandwiches. It’s also well organized and every time I’ve visited I’ve seen staff hard at work on keeping things clean. I will say that like any of these big box stores you’re going to deal with some crazy lines unless you go on «off days».

Had two tires replaced this morning. Took only 35 minutes. Quick and easy. Went first thing in the morning.

I’m not really sure if the issues that plague this Sam’s Club are typical of all Sam’s or, most likely, just the Linden location. From inconsistent availability of some items to less than cooperative customer service to the disaster that is the checkout area, this place can be extremely frustrating. Pricing is competitive with some good deals to found on clearance and markdown around the store. The bakery is more than competent. The tire center, while well-​inte ntioned, is very slow. The optical center is a different animal completely;professional, competent, personable and accomadating. They stand out ahead of the rest. The jewelry counter is the polar opposite of the optical center; slow, often invissible and less than knowledgeable. It could be self serve for as often as the counter is unmanned. Unfortunately this seems to be the trend in Linden. No point in steering now. Enjoy the ride… it’s all downhill from here

Decent place just that they have like 20 registers and never a quarter of them open. Tire area is a ghost town cause they have them working on cars and working the register. Also it takes forever to have tire installed or repaired. I know it’s a science to get you to shop while you wait but i think most people would rather pay more at a actual tire shop and get a flat fix in 20 minutes compared to 60 minutes at Sam’s. Haven’t been to the gas station in a while so can’t comment much but when i did they were always backed up. Sam’s had pumps that the attendant could preset with a certain amount. So they would have to stand there and wait for each car. Must be some kinda reason for that but it slips me.
Beside that everthing else is pretty standard for a wholesale club. Food has always been great.
Also as other people stated the door attendants are some of the nicest people.

Buying items by the bulk?! They got you!
I had to give three stars due to the major fact they don’t sell my yummy medalline cookies, wamp wamp. You would believe if I told you that’s the main reasons I hold memberships to these places lol.
The place it’s very big has lots of options. I was lucky to get the 60 day membership trial so I am still texting the place. 2 things I have liked so far have been:
1. The option of organic greens
2. The fact the put the variety muffins in a nice portable box! Yes not like Costco that once you rip that plastic covering the muffins the pastries are there uncovered for the flies to indulge.
They are very similar to Costco, this place is much less crowded than BJ. And I just found out they accept credit cards unlike Costco and they are own by Walmart. There’s you have it, go buy lots of food that will go bad before you even get to eat it.

It may not be as clean, organized, or appealing as the one in Edison, but it’s definitely closer and convenient if you can’t make the 30 minute drive. This location seems a bit smaller compared to other ones I’ve been to, but it does have everything I would need if I can’t find them at Costco.
The meat section is a huge help for me, as I am always in search of kalbi/​short ribs. They are well stocked here; the kalbi themselves had a nice bright red color and looked mush fresher than those that I find at Stop and Shop.
The major thing I don’t like about this Sam’s Club is the lack of cashiers. I literally stood in line for 35 minutes for two reasons: 1) The woman paying two people ahead of me had absolutely no clue what she was doing when it came to swiping her card, and 2) the four other lines were already backed up. The staff is helpful, mainly those in at the entrance, the frozen foods area, and the produce area.
I don’t use their gas station, but for those that do, it’s on the corner of Linden and Park after leaving from the main entrance. It’s not in the same plaza/​compound.

Had an interview for 4 PM and was told by customer service she would contact the manager. Waited 45 minutes for a manager and when they finally came I told them I wasn’t interested because of the poor management. Will not be back. Try BJs.

I come from Staten Island to come here. #1 it’s a pleasure to come here vs our SI Costco, where the lines are always hideous. Most of the time the lines are fairly short. I have found the staff to be very helpful and in fact have gone all around the store to find what I am looking for. #2 I buy gas at the Sams gas station… I easily save .50−75 cents per gal. Vs SI.

I like the place just they don’t have enough workers. The line at the registers are always long and it’s not because the store is packed. Tire service department the guys are great, they jut keep cutting down on staff. They have just one guy answering the phone, taking care of customers and doing the repairs just to save a salary. That blows because to just to fix a flat takes like 46 minutes. Don’t even bother coming on the weekends.

Never had a bad experience in this store. By far, faster and better stocked than the store in Secaucus or the Costco in Clifton. In contrast to these stores, they actually seem to care when lines begin to grow and they add cashiers.
I’ve never been treated rudely as others have reviewed, but they do seem to have some issues with staffing adjacent departments (jewelry, customer service, etc). We’ve had to wait a few times, but once helped were greeted with apologies for the delay.
As far as food freshness and quality… very satisfied. My chef fiancé is very pleased with the quality and assortment of meat at the butcher and you can’t beat the value.
Bakery items are always fresh, if not a little predictable in flavor.
Overall, we enjoy shopping in this club. We never encounter the hoards of rude customers like we do in the aforementioned clubs and the service is on par with, if not better than the same.

Very unhappy! They sold me expired food twice and then gave me a hard time trying to return it! As I was waiting in line to hear from the «manager» I heard another customer complaining that she had been waiting an hour to get a membership. When he finally did show he began arguing with the customer. Very unprofessional and rude. Heading back to BJs where I am treated like a customer.

Rude rude rude. So much to complain about from the unhelpful returns department to the tire department which doesn’t want to do the tire rotation I paid for to the cashier who is giving me an attitude because I’m buying too few items.
Worst club, go to Costco

This store is the worst I’ve ever been in. The shelves are hardly ever stocked, the majority of the staff is unhelpful, and the management clearly has never managed a store before. It’s amateur hour in there in terms of a pleasant shopping experience. As someone who works at a local business and frequents the store multiple times a week, it’s sad how bad of an experience it is to shop here. It would be nice to see more than 2 lanes open at any time. I’m glad I got a membership to BJ’s Wholesale Club instead.

Holy similar! (iCarly joke) This place is exactly the same as Costco. Same layout, same items in the same aisles. What more can I say? They have all the same departments and pretty much the same prices as any other bulk shopping joints.