Vision Source of Linthicum

I will not be seeing any other eye doctor in the future. The staff was friendly and honest. I had been having terrible headaches from previous glasses and the doctor said that the prescription was too strong. Picked up my new glasses this week and I am adjusting wonderful. The facility was clean and well maintaned there was a nice selection of frames to choose from and the office helped to give me a discount where my insurance fell through. I will not be going any where else.

I was very pleased with my experience here. The doctor was very friendly and was a pleasure to talk too. I paid a bit more than I had planned, but that was not the doctors fault as my insurance did not cover anything, he did end up giving me a discount, which I was happy about. Overall I will be coming back and my vision is so much better and I can actually see better than when I walked in.

I can’t say enough about this office. I have been coming here for several years and I have never left disappointed. I too, work in the Medical field and it’s not everyday that you find an office staff that is courteous, professional, and efficient. You will get a completely thorough eye examination, I promise. They have a beautiful selection of frames too. I always INTEND to just get my eye RX and then take it somewhere else to find frames, BUT, I keep finding a great pair of frames that I love there!

I’ve seen a good amount of different eye doctors, but have not been impressed by one until I started coming here. I was sent here for an appointment for the Reserves and was so pleased with my visit that this is the only doctor I will see from now on. Dr. Polakoff is extremely knowledgeable, friendly, and engaging. He gives very detailed and thorough exams. Every one of the staff are very friendly, honest, and helpful.
When I came for my contacts prescription, I was expecting to get the prescription and to order them at home to save money. Instead, Dr. Polakoff pulled up 1800-​Contacts (the website I previously used) and price matched, without me even asking him to. He walked me back to the front desk and gave me his direct line to call if I had any issues at any time.
To sum, the staff here go above and beyond what you normally see at any doctor’s office and you’ll walk away very happy.

I have been seeing Dr. Polakoff since I was 5yrs old. He and his staff are always courteous and prompt. When I turned 22 and had to have my own vision insurance from my parents they gave me suggestions based on ones they accepted and their ease of use. They are always honest when I am picking out frames as to how they look, which I appreciate. I have always loved going here to get my eyes examined especially considering how poor my eyesight is. They tell me what has changed from year to year in each eye. I will always recommend this office when I know someone is looking for a new eye doctor

Overpriced.
My Daughter and I had eye exams recently. We just moved to the area and came here because it was the closest place my health insurance covered. The eye doctor was friendly and the staff was too. My complaint is their prices and disclosure. They wouldn’t tell me if my vision changed from the last time I had an exam. They just sat me down and told me to pick out what I wanted. Nothing in the waiting room had prices which told me right away they were overpriced. My health insurance was supposed to cover the complete cost on lenses and $ 120 toward new frames. They charged me $ 175 for my 8 year old Daughter’s glasses and claimed that the rest was covered by my health insurance. Unless those glasses cure cancer I don’t know why they were so expensive. I wanted contacts which they charged me a $ 60 «fitment» fee those plus $ 249 for a years supply of contacts. I have no idea what they heck a fitment fee is but they didn’t do anything. They handed me a pair of contacts and told me to put them in. So I did and that was the end. As far as $ 249 for contacts, that is crazy. I called my eye doctor I saw all my life and he told me a years supply is only $ 40. So I call back to cancel my contact order and he gave me the run around and told me I couldn’t cancel my Daughter’s glasses because they were already made and then he charged me a $ 20 cancellation fee on my contacts. I am going to call my health insurance today and see if he really did submit a claim because something is not jiving here. I hope he didn’t and he gets in trouble for fraud.