This is a new facility for this department. In the past, appointment making has been an issue. I needed to be seen the day I called and was able to get an appointment. This particular office shares space with other specialties, so all the people in the waiting room are not necessarily waiting for the same doctor or specialty. However, there is NO privacy on check-in, voices are loud, and everyone will know your business before you take a seat in the waiting room, your home address, your insurance carrier, and your date of birth. That does not make me a happy patient. I will admit, my appointment time was pretty accurate but on leaving, my summary had all my medications listed, but NOT the correct doses as I take them. The patient exam rooms are clean and the corridors are a maze, so just follow the yellow brick road when you leave to get back to the waiting room.