I give them 3 stars because the tent was very nice and the tables and charis sufficed for our event. The set up was very swift and the take down for the most part did not leave any damages. The onl thing is they moved a pathway the took me a few hours to place and stacked the stepping stones against my fence. They did send someone out to help place the back but to say the least it was a little unpleasant to find when we returned from our honeymoon.