Just bought a used car and there was a lot more wrong with it than initially indicated. ALOT! Trying to work with the company so if it works out I will update this review. This Mastercraft is located in Bayville not Little Egg Harbor.
Mark D.
Évaluation du lieu : 1 Vineland, NJ
I had Mastercraft tow a truck from Little Egg Harbor to Egg Harbor City to my mechanic shop. I was told cause of the size truck it was they were going to pull my drive shaft. Well after my mechanic fixe. d my truck he went to test drive my truck and could not cause Master Craft never pulled the drive shaft so now my transmission was trashed. I called Mastercraft and spoke to Keith which was talking for the owner Don Haines cause he did not have the balls to speak to me. Well Keith promised to fix the transmission correct and give me a warranty on the damage. So they towed the truck to West Creek and then I meet the other clowns of the operation. Perry the head guy at west creek called up and spoke with a attitude every time. They decided to fix the transmission half ass. And would not cover there work on the damage. I asked many times to speak to the owner Don and was told he will not speak to me. Some customer service !!! Then I asked for there insurance Information and was refused to get it. So now I am dealing with buying a brand new transmission for my truck that is costing me 4000.00 thanks Don Haines for standing behind your company screw up. DONOTUSETHESEGUYSTHEYLIE !!!
Andrea K.
Évaluation du lieu : 5 Little Egg Harbor Township, NJ
I have been a Mastercraft customer for five years after trying multiple shops in the area. This is an excellent shop with master mechanics. First and foremost they are honest, fair pricing policy and They helped save me a chuck money by ordering an expensive part for me online. They stand behind their work 100% and offer a great deal for premium mobile one oil changes for only 16.95. Brad and Keith are especially great and make our cars roadworthy and safe they definitely care for the customer Thank you for your honest and professional service…