That Little Place On Main

Well, we entered the place to be told we sat at the same time as everyone else… 6 others. Our table was 6 people as well. At one hour mark, one plate of raw pancakes is served, followed by the next plate 10 minutes later, followed by the third… 10 minutes later. Every order was wrong, and multiple parts of our orders were forgotten. When we asked the waitress if our plate by plate service was some kind of a joke, we then preceded to get yelled at by the cook. Who explained he only cooks the best. The best includes raw pancakes, two raw eggs which were ordered over well, sides of bacon were never served and the ham and cheese omelet, had no cheese! Lastly, we heard the cook telling the waitress to charge us for our water… The waters that 2 people ordered and the other 4 got anyways. Makes sense. Walk out of this place if you see more than one person there! Never had the staff yell at a customer in my life!

I have eaten here before and had an excellent meal and excellent service so this morning was sad. I have fond memories of working at this diner in the ‘70s as my first job so I love to stop here when I’m able. This morning was unusual because the town was hosting an event so the diner may have been a little busier than usual, but were only a few booths full, so not really what I would call busy. There were three of us and I asked for coffee for myself and water for all of us. The waitress brought coffee and one water. I brought it to her attention that there were three of us and we needed 3 waters. She brought another glass of water. I asked again for water for all of us and finally received three waters. My daughter ordered an omelet and side of potatoes, which was OK but nothing special. My granddaughter and I were not too hungry so just ordered English muffins. The waitress brought our food and asked my daughter if she wanted ketchup. She said yes and some silverware since none of us had been given silverware. The waitress brought ketchup but still no silverware. Our English muffins were grilled which I liked, but kind of bland. I asked the waitress if they had strawberry jam. She answered «yes» but never brought any. She was not busy, just apparently forgetful or I assumed just not very interested in the needs of her customers enough to think we might want silverware and that my question about jam may have been more than curiosity.
I mentioned the poor service to the owner as I paid and she was kind of defensive. Oh, well. This is a small town with lots of places to eat and word of mouth is everything. I’ve already heard people say bad things about this diner and I always defended them because I had good food in the past. I might give them another chance, but the next time someone comments about the slow service here, I’ll be sure to share my negative experience.
It was also uncomfortably hot and no A/​C no open windows. I lived in AZ for 25 years so I rarely complain about heat.

Breakfast done right is a beautiful thing. Had combo #1: 3 eggs over-​easy, home fries, corned beef hash, and «peasant» toast. %100 delicious. Can’t beat the prices either. Thank you!

This small, friendly old-​school diner is only open for breakfast and lunch. Unfortunately they didn’t have the Utica greens on the day of my visit, but I had a fresh and very cheap mushroom omelet. The coffee was very good, which was important to me being in a no-​Starbucks zone.