These guys(especially Jesse) are usually great so I was very surprised, SHOCKED, and upset to hear that they sold one of my husbands TAG watches with no postcard or phone call like they usually do. My husband went to pick up his watch and was told that they sold it two days ago for $ 300.00.(brand new $ 3400.00 watch). I have an item in there that I will go and pull out immediately. There is Littleton Pawn Bank right down the road on Littleton Blvd., they only charge 10% percent vs. the 20%. But the guys who work there are always very courteous to me; this lady who dealt with my husband today, on HISBIRTHDAY, WASNOT. She offered no apologies or empathy on an item that had very sentimental value. We only pawned some of our stuff when we were hard pressed for cash and needed food for our kids, so we chose to take a loan out on some of our nicer belongings… NOT because we wanted to lose our items!!! I know some people steal and pawn for drugs, or other bad crap, but that