Clothes Mentor

Uhm. I definitely was not impressed. I’m in my late 20s and they seem to have more clothes geared for the 40s-​50s. Actually most of the people in the store were older. I brought in a $ 200 Kate spade handbag and a $ 70 Kate spade wallet. And they still have the new bag smell. They wanted to only give me $ 18 for that and a pair of Diesel jeans! Uhm, that’s a rip off I would rather sell it on Poshmark and actually make some money. Also if you’re younger and don’t want to spend that much money on clothes, Platos closet is a way better option and it doesn’t smell like thrift store.

Have gone there a few times and was always amazed at how terribly overpriced the items were. Second hand Lucky jeans $ 20? Brand name or not, they’re still used. The staff is typically rude and customer service is non-​existent. They advertise that they carry designer and brand names. To my recollection, Dress Barn is neither. Save yourself some money and snotty attitude and head over to the Goodwill in Cherry Creek. The proceeds go to charity and it’s similar merchandise.

today I went in to sell my $ 500 coach bag to be greeted by a snobby elderly lady. She says, before she even looks at it, «we probably won’t take it». this is my first time into the store and it will be my last time. I was not impressed by the staff at all, and they look like they can’t even afford coach or any other name brand product.

Good prices, cool and different items, large sizes to small sizes. Got a great bracelet for 4 bucks. The workers were so friendly and accommodating. I’ll certainly be back.

It is too bad I have to give a one star review to this store but I feel other Unilocalers should know about their sloppy buy/​sell process and lack of problem solving efforts.
This was my first visit to a Clothes Mentor franchise. Actually, I attempted to sell here one evening and they had a homemade sign on the door stating due to high volume they were no longer buying that day.
Upon my next attempt to sell I came on my lunch break with one Express bag. I brought in a good 30 pieces and specifically 2 dresses on hangers placed on top of the bag.
They text you when your buy is done so you don’t have to wait around, however in this case I wish I would have stayed to see how my items were handled. I returned the same day after work to pick up my items.
I suppose most would brag or complain about how little or much they bought from you. In my case I made a whopping $ 13.65 off 5 items. Probably not a score enough to make me come sell again for my time.
I got to my car and started thinking about the items they bought and passed on. I realized that the 2 dresses had not been returned to me nor «bought.» I came back in to talk to them and no one working could find the dresses. At this point, the so called system they had was a complete mess. There were laundry baskets and bags of clothing everywhere and not a wonder they couldn’t locate anything.
I was patient and left my contact info as the staff assured me they would look around and have the manager contact me the next day. I was so certain these dresses came in the store as I remember untangling the hangers from my car.
The manager did not contact me the next day. I contacted her after waiting for a response. The «person» who did my buy was not working of course. To me I knew they lost the dresses at this point and it was about the principle of not having the customer service to offer a solution.
Today I got a call from the manager. They claim no responsibility, nor remember my buy at all. Not surprisingly. It is really unfortunate this store management cannot come up with a resolution. Be empathetic. Create a positive customer relation.
The decision not to do business at Clothes Mentor is easy for me. And for the $ 13 I got I much rather donate to Goodwill in the future.
Btw…they were 2 Donna Morgan black dresses size 4 & 6 if you see them on their rack. Or employee…,

Brought clothes in to sell for the first time this weekend. Brands included Loft, Anthropologie, White House Black Market, Banana Republic, Target (Mossimo and Xhiliration), etc. like new or never worn from the past 5 years or so. First time, brought in 30 items and they bought 21 for $ 69. Second time, just 10 of 40 for $ 37. But I was happy to unload them in a relatively quick, easy way. Would definitely sell here again. The funny thing is, my first time, I browsed while I waited. Didn’t find one thing I liked. Prices were great, so I definitely tried to pick out something… but no. Nothing that fit my style, clothes seemed older (I’m 38 and it’s definitely more a Talbots, Coldwater Creek, Chico’s collection than I wear so surprised they wanted my stuff. Maybe my taste isn’t as fashionable as I think!) But if that’s your thing, definitely check it out. They have lots of it for cheap!

Their Prices are AWESOME! I came here for my Maternity clothes and I loved everything they had. They had so many options for sizes and almost everything in the store was good quality and cute! The cashier lady was so nice, make sure to ask for a punch card!

DON’T WASTE YOUR TIME! I took a whole bunch of near new beautiful clothes purchased at Dressbarn, Dillards, Macy’s, etc. to this store as I have lost 60 pounds and I just wanted to get rid of clothes and know that somebody would really love them. The guy was such a jerk. As I brought the clothes in, he wouldn’t even look at them. He was so rude and I will NEVER EVER recommend this store at all.

I agree with Christin R about some prices. BUT during their end of season sales the prices are great. I have found some outstanding brand name dresses for a song compared to what they would be at Dillards or Nordies. I do like their Jewelry and purse selections. It’s an inexpensive way to dress up and look nice. And after 10 punches on your member card you get $ 10 off next purchase. Nice.

I had been hearing such great things about this place, but I was pretty disappointed to find the prices so high (especially since it’s USED clothing). I came in looking for a pair of jeans, and any pair I actually liked was $ 30 or above. If I’m going to spend that much, I’ll just go buy a brand new pair. If you are really into buying the high end names, this is a good store for you; however if you’d just like a pair of jeans under $ 30, don’t bother.