It is all subcontracted to others so that is what you have to deal with as the homeowner. You are dependent on people you have not met nor spoke with. They come when they come. It appeared that my home was taken care of & I was pleased with the roof. However, I did have to report that it appears the gutter was not draining properly during any rain. I was told that someone would come over & look at it. I was told this a few times but no, the bill was paid, & it was not a priority or a concern about my gutter operating properly. Then E&M just stopped promising and no one ever came to check the gutter. I made it clear and I was home when someone was supposed to check it over, did not happen. They had the potential to receive 5 stars from me, but once paid, my concern about the gutter was never addressed. Maybe this report will get their attention as my calls never did. (Put a bucket out, put a hose out, can you be home?) I did all of these requests and no one came by.
Arnnise Y.
Évaluation du lieu : 5 Parker, CO
E&M did a residential reroof on our house in Aurora and they were great! From working with our insurance adjuster to the job to clean up, they were efficent and reasonably priced. I would go back to them every time!