Grease Monkey

I used to go to this Grease Monkey religiously — the guys there seemed nice and professional and usually could get my car in and out pretty quick. The last time I was there for a oil change I left thinking it was great, like all the other ones prior to that, however, they ended up breaking my hood-​latch and never said a word to me. I found out the next time I was going to go there and my hood wouldn’t open. I am the only person with access to my car and they were the last ones to work on it. Again, the guys there have been great in the past, but after this last time, I will not be going back as it cost me a pretty penny to get my hood-​latch fixed.

Been going to this location for about a year now. Fast and friendly. Staff has never tried to over sale me on unnecessary services. That is what led me to this location to begin with. Nice location to get other chores completed instead of just sitting around.

This is definitely the best Grease Monkey I’ve been to. I came here because of the high rating on Unilocal,and they didn’t let me down. The crew here is courteous, efficient, and did good.

This was my first ever visit to Greasemonkey. I went there for their full service oil change which includes a 16 point check. I was received well and got the answers to the questions I had asked in a professional manner. At checkout I asked if everything was OK in their 16 point check and they answered, yes (they never really did a complete check as advertised, unfair and bad service). I told the manager that my brake light was not functional (I knew, because just a few days back I was stopped by a cop). Jimmy, the manager was prompt to ask his subordinates to recheck the lights and the answer I got was all lights were functional except the tail light and he would replace it for free. I believed him and was careless not to check before driving home. The next day I was lucky again to be stopped by a cop. This time I found none of my rear lights on the same side were functional. I was impressed by the managers words but it lasted mere 24 hrs. Now, this makes me think did I really get authentic synthetic oil change for the money I paid for? I am going to go back to this location again tomorrow and update my review.
Here is the update: the assistant manager took care of my needs and got everything restored back. The issue was fixed in less than 5 minutes. It was simple, the lights weren’t installed well or tightly secured. Thanks so much, Kurt.
This also suggests the lights were not inspected after it was installed. The workers certainly needs supervision and it also implies there is a fair amount of risk involved when leaving your car for service, in case it goes unsupervised.

This is my go to oil change spot! Sometimes it is very busy but when you catch them at the right time they fly! I have been in and out in 15 minutes a couple times over the last 3 years! Even when they are busy they are hustling hard! The longest have ever waited is 45 min that’s with 2 cars in front of me outside bay and one in! The customer service is top notch! As far as teamwork it couldn’t get any better the crew works so well together! Defiantly no other place to go in my eyes!

I went here as I was very unhappy with Goodyear. The people here were very nice. The service was great no appointment necessary. They did ask if I wanted other services but did not pressure me when I said no. The manager was very nice. I will go back here for all my oil changes