KFC

This is the best KFC I have ever been to. The customer service is excellent. The young woman tonight in the drive thru was extremely nice, generous and personable. She told me that they are recently under new management and that they were working really hard to improve everything. This particular employee was excellent; it was almost the end of the night so she gave me a free large gravy since she would have to dump it anyway. She upgraded my drink and even slipped me a free cookie. Just to be nice. I don’t know her name but she is an excellent employee. I will continue to drive the extra miles to this KFC. Plus the food at this location is fresh and hot. I almost gave up on KFC. Glad they take pride at this store. Good job.

Next time you want chicken, save yourself and go across the street in King Soopers deli to get one. This place is dysfunctional. Sometimes they’re open. Sometimes not. Sometimes they take debit cards. Sometimes they don’t. I’m land locked in their drive thru for the last 15 minutes, writing this review, wishing I could off road to McDonald’s right now. Poor management or ownership. There are too many other options near here for lunch. Keep drivin!

So I desperately want to give a 5 because the food is really good, but the wait time here is terrible! If you come on Thursdays between 4pm and 9pm, plan on waiting at least 7 – 10 minutes minimum. I’m unsure where the delay comes from because the staffing seems adequate and there is enough food prepared in the warmers but it never fails… I always have to wait. I try to avoid this location on Thursdays but it’s so close to home that I try to vary the time I go and so far have not found a successful time to go that doesn’t get the wait.
Despite my dislike for the wait… I still go here every week! Ya, they’re that good!

Service here is not amazing but the corn dog nuggets are fantastic. I also love the root beer. If you stay you can ask for it in a frosty mug b