Windermere Apartments LLC

Seemed like a good place to live and nice people to deal with, until the day before I was to sign a lease I found out about the bedbugs and roaches. I gave a $ 25 check for the app fee and a $ 100 check to secure the apartment. I was told, specifically, that the $ 100 check would be returned to me or destroyed if for any reason I didn’t take the apartment. I called the day before signing the lease and stated I would not be taking the space. I received 5 calls from the manager stating that these allegations weren’t true and wanted to know where I was getting this information. They never cashed the $ 25 check for the app fee, but instead cashed the $ 100 check. I have called repeatedly and have yet to receive any contact back. Lawyers will be the next step. These people are criminals and theives. DO NOT rent from this company. I also sat in the office and listened to an entire conversation about how often the police are there and what kind of actions the mangement takes in these matters.

For the location and the price these apartments seem perfect at first glance. I moved here from a 600 square foot apartment so having the extra room was amazing. When I first got here I was located in a garden level apartment and it was great until I got neighbors that were so rude that I actually had to move after only 7 months of being there. I lost my job from lack of sleep but they let me move into a apartment that is on a top floor so for the most part it is quiet now. But after now 2 years of being here the management has gone so far down that I do not know if they can even come back from it. It’s a non smoking building but they let you smoke in the apartment and it had gotten so bad that people had taken the initiative to nail/​glue the windows shut in the stairwell. When I told them about this absolutely nothing was done, technically that is a fire hazard. I ended up fixing most the windows myself. My apartment constantly smells like pot or cigarette smoke because no one respects anyone enough to do it outside and they don’t enforce anything. This one lady I talked to actually said she had yellow splotches on her walls and had it tested and it was nicotine from the guy chain smoking next door, the poor thing had to sleep with her windows open in the winter just so she could have her oxygen on. They advertise that they have a basketball court as an amenity, it could be a nice amenity but it is trashed, absolutely trashed. The city of Littleton cleans up there part but Windermere Apartments just lets there half get trashed. It looks like homeless people live back there. Part of it I believe is because they never close the trash lid so if it windy it blows everywhere and no one cleans it. I have actually seen rats or really large mice back there. I would also like to point out that the manager lives on this property and is OK with it being this bad. I have pretty much learned that the only way to get help from this place is to call the cops, the office is useless. My next issue is that we got bed bugs from this place. They were very responsive to it but the exterminator that they have I am pretty sure is an independent worker which is great but he came in with no uniform, which is also illegal. The guy was very knowledgeable about our issues which was a breath of fresh air. I have seen people complain about roaches and yes they are here, they live in the cabinets. I did find it weird that upon moving in they did put roach traps all over my apartment so they must be common. We caught our infestation early but I imagine most people aren’t as big of a neat freak as I am so they probably are thriving in other units. Also my car gets messed with a lot here, never broken into just damaged. I’ve had people let the air out of my tires, break my side view mirror off and hit my car while backing out of the parking lot.
Some nice things are that there is enough parking for everyone, the maintenance staff is nice, we didn’t have heat for a while and they were very fast at getting it fixed or giving me a personal heater. My main complaint is noise, these apartments have hardwood floors and you think awesome, until you live under someone. Also the bedrooms are above or below the kitchens which is such a bad idea. I do believe that the manager wants to do more but the owner just… sucks. Glad I am moving soon. I wouldn’t recommend moving here unless you absolutely have to and even then I would still look around. This area has many other apartment complexes that I can guarantee are way better. I recommend the Lynn wood next door.

Bedbugs, criminals, dog feces, and pee in the halls — oh my! Our apartment was infested with bed bugs and the owners took a week to check it out, this is after I called and let them know my kids were being eaten alive. We had to throw out a lot of our belongings without even a «sorry» from the owner who chose to handle the infestation by spraying ONE apartment. I had to educate myself on bed bugs more than I ever wanted to, with everything I read suggest the spraying of one apartment just sent those bedbugs to all the adjacent apartments.
The beautiful open space area is just a place for the lazy tenants to allow their dogs to defecate without concern for other residents, OR THE KIDS PLAYING OUT THERE. I’ve complained about the fact my kids were getting covered in dog feces. I get «that’s not our property». When complain about dog feces in common areas I get no reply.
I have witness the neighbors have full on brawls in the basket ball court, resulting in police searching the building and area. The police being here is a normal occurrence.
If you intend on staying for a very short time and don’t mind your personal belongings being infested with their bedbugs rent here.