B & S Hacienda Auto Body Paint & Detailing

So happy I just got my car back!!! It was a relief to find it looking perfect again!!! Michelle was awesome assisting during the whole process. Once I left my car there she took care of everything fast and efficiently! Not only did Michelle take care of my paperwork (and car) she provided awesome customer service, she’s very inviting, helpful, fast and sweet! B & S hacienda was an option to get my car repaired for a AAA claim and I am so glad because they did im happy with the job. My car was there for two weeks and I think what took longest was waiting for the new parts. When I picked up my car I was surprised to find some detailed cleaning in my interior (I will admit it NEEDED IT) they shined my dashboards, doors, vacuumed it, shines my tired and washed the car! I did not expect that to come with the exterior repairs so it was definitely a cherry on top! If you are trying to make a choice pick this place! I reviewed them in a facebook group and many other that have used them (even at the
other locations) had nothing but good things to say too!

I give 5 stars to the Livermore location on South Front.
I just walked in and ask for a quick look at my bumper Mike took look and got and George to fixed it on the spot. I will defiantly tell all my friends and family .
You guys ROCK!!!
Srhoton

B&S Hacienda has a customer for life. I backed into a fire hybrid and the back of my new Sienna on a Friday. They took care of everything and the car was returned on Tuesday, looking as good as new. Customer service was wonderful. Michelle and James were amazing and very kind and patient. Our insurance refused to pay and they helped out every way they could. I highly recommend them for any of your car needs.

You have a customer for life. We recently took one of our cars into a different body shop (Tri-​Valley Auto Body), since the front bumper came out of alignment with the driver’s side front quarter panel. That body shop gave us an estimate for several hundred dollars and left the door open for the final price to go even higher. The estimator also told me that they would need the car for a few days. A few things that were said seemed just a little off, so we took the car over to B&S Hacienda on Southfront, for a second opinion.
We met with Michelle (unbelievable how friendly and professional she is) who listened to why we had come in then stepped out of the shop to take a look at the issue I was describing. Within 5 minutes, the bumper was re-​aligned, as good as new. It was, what appeared to be a very simple issue.
This occurred on four days ago. I have told anyone and everyone I come into contact with, about my experience. Every time I tell the story, I tell people that not only am I excited about having saved money and not having to rent a car for several days, but the best part of this experience is having found a body shop that is TRULY HONEST and professional. It is sad to say but that quality of service is rare to come across these days.
Nice job B&S. You have a customer for life and I will be mentioning you to everyone I know.

I could not have asked for a better experience! I brought my precious year-​old Prius in for an estimate for removing a blue paint swipe from a close-​up at a gas station pump. Ugh! I will NEVER pull up with the pump on the passenger side again! I was elated when Robert offered to have the paint buffed out to check out the extent of the damage and it appeared as good as new!
The BEST PART: NO CHARGE! That is the very definition of Good Customer Service. They have restored my faith in a business I can trust.
Thank you, B&S Hacienda Auto Body Paint

I brought my car in for the 2^nd time this morning — Michelle and her team were able to asses the situation, determine an inexpensive and efficient fix and I was out of there in under an hour!
I really appreciate the work Michelle and her team put into the shop and I had a great customer service experience. I hope there is no reason to bring my car in again, but if I need to, I know where to go in Livermore :).

I just dropped my vehicle off here for the second time today. Both times I’ve dealt with James and I can’t even put into words how much he’s helped me and made the process so easy for me. James is very professional and literally has the best customer service I’ve ever experienced. Thank You James and thank you B n S Hacienda for fixing my car and making it look brand new again!!! I would love to give you guys 10 stars if I could! I would recommend bringing your car here for auto body repairs!

My husband Fred had his car fixed at b&s. Michelle and her crew did a great job. They were quick and professional. His car looks as good as new. He would highly recommend them to anyone

Michelle is FANTASTIC! Very happy the way my Subaru looks. Whenever I need body work on my cars, Dave and his crew at B&S Hacienda Livermore always fix it back perfection.

Recommended by my Subaru dealer, walk in one day to have my Subaru XV Crosstrek appraise by James for a rear end damage, he did a great job!!. And thank you very much Michelle Q, for doing an awesome job, run me thru the whole process of the repair and even the days of the repair was spot on, great job guys, I definitely recommend them for car repair to my family an friends .
Another very satisfied customer …

Went in to have something installed on my truck, but it did not work out. James was very nice and informative and helped me get some info on the best way to fix my vehicle. I will be back.

Hi i just want to thank Michelle for helping me out with my claim. She is very honest and will work with the customer to get the perfect deal. i would recommend her to anyone with body work and paint and she even cleaned up my wheel, i was amazed. she even washed my Lexus so when i saw the dents gone and a shiny ride, i just had to tip my hat to you guys. THANK YOU!

Awesome place to go for body work. Michelle Q explained everything, and truly wanted me to be 100% satisfied with the work. She knows her stuff. I was never concerned that my car wouldn’t be perfect & perfect it was. I would never go anywhere else.

My experience with this shop was excellent. My car was hit in front of my house and couldn’t be driven. Customer interface was very friendly and supportive. David came to my home to provide an estimate. The estimate process was very thorough. He provided some very good advice regarding what I could do to increase my odds of not having my car deemed ‘totaled’ by the insurance company… and it worked!

Michelle from B&S Hacienda is fantastic! Kurt and I love the way our Acura TSX looks. Looks better than ever. The team at B&S Hacienda provide top notch customer service and always going above and beyond on the quality of work. Rest assure that you are alway be in great hands with this company and will always be satisfied. Highly recommend for your auto body needs. We will forever be customers when needed.

Michelle at B&S Hacienda Auto Body was my AAA rep and she did a great job getting my car fixed correctly and communicating with me. She worked with the insurance and got my car back to me looking great. Even when I had questions or issues she was prompt and kind and fixed all the issues. I highly recommend B&S Hacienda Auto Body my BMW looks like new and is running great. Thanks Michelle and B&S.

Excellent, honest service. Someone hit my truck when parked. The official State Farm Shop wanted to total my vehicle. B and S did the repair for thousands less and it is an excellent job. So, I got to keep my vehicle and supported a good local shop! Highly recommended.

I just wanted to thank Michelle Q for all she has done. Brought in my Tahoe for front fender damage. Initial repair was done but some attention to detail needed to be addressed. I pointed out the stuff to Michelle and totally agreeded with me. Brought the Tahoe back in for touch up and she provided me with a rental for my inconvenience. I was very impressed with the way she tried to fix the problem.
Once I picked up my Tahoe I noticed all the minor touch up details were fixed and the vehicle looked awesome. I really wanted to thank Michelle because so many others would not have done what she has done. As long as she works there I’ll bring my cars there in the future.

We were greeted by Michelle Quilez who worked really hard with the whole process of getting a rental car, handling of the insurance company and repair.

Michelle & David are my heroes.
I seem to have the worst luck with my car. I’ve never actually been in an accident that was caused by me, it’s always been someone either texting, hit and run, or someone backing their SUV into my car. But what ever the situation and damage was, I was always met with open and friendly service.
Michelle has always gone out of her way to help me get my car back to how it looked.
definitely would recommend B&S to anybody needing some work done.
thanks David and Michelle!