Banana Republic Factory Store

Absolutely amazing deals and lots of options/​merchandise turnover. Seems a little short staffed. A few items had defects that probably should have warranted a deeper discount. Check everything carefully before buying!
Still, much neater feeling than the typical outlet. In fact, I’ve seen the normal banana republic near Santana row be much more hectic.

This review is for the rude employees they have in this store. The girl at the register gave me attitude throughout my transaction. When I asked her nicely if i could run to grap one more thing, she told me ok then turned around talked bad about me to another employee! What the f**? The guy employee then told me that I gave HER attitude! What the f**?? Are you serious? What kind of customer service is that? When I confronted her, He told me she’s a minor! Ok, if you are a minor with no manner then don’t go to work under customer service job! Go fold clothes or clean in the back where you don’t see people!

Rude employees especially to kids. You can actually find better deals at the main store and quality is much better.

OMG! you gotta be this place! Amazing price. Bought a suit, guess how much? 68 bucks. Blazer and the pant! Plus 25 dollar in store coupon. Go go go!!!

I loved how they have chairs for those who are tired cause I really need them! It’s very spacious, the fitting room line is not long. The people are okay, wasn’t greeted as I wished. Lots of sales, everything is 50% off for women! And clearance section could have been cleaner. Parking is fine, huge Parking in the outlet.

You can’t get any more unemployed than me. I am the epitome of unemployment (if your company is hiring, hit me up) – girl spending money she doesn’t have and not giving two flying f*cks because my mama got my back. Just kidding! But on a real note, I do splurge when my mom visits me in the states once in a blue moon. If I’m trudging along and being frugal for the majority of the year, I think it’s okay to indulge when she’s here (I haven’t gone shopping in 6 months. Tell me that’s not a PR and I will shoot you).
So my unemployed self decided that I wanted to go business professional shopping! But since poor me is on a disgusting budget, I came to the Banana Republic Outlet – not even their actual store. So out of character for me but I wanted slacks, cute blouses, nice blazers… yadidadida for cheap! If you know me, you know this is a complete joke because my closet is filled with low cut T’s, ass hugging jeans and stripper heels… and sweats. You know when you’re five years old and you want to wear your mom’s heels and put on her make up? That was me inside Banana Republic… having the time of my life trying to dress up like a 35 year old manager of some mid-​market business when I’m actually 22 and should be looking like a slut because I’m still young enough to pull it off without looking overly trashy. My excuse to shop was that all women’s clothing were 50% off. ALL. Even clearance. I got sweaters, and tank tops and nice jeans for like $ 5-​$ 18 a piece. It’s ridiculous. It’s cheaper than Forever21. It’s for their Mother’s Day sale so go now and shop til you drop! Be careful though, some of the clothes have manufacturer defects so check everything thoroughly and try them all on before you purchase!
AND…the workers here are nice! They’re so helpful, super friendly and they aren’t like other crazy retail stores that get annoyed with you. To get this type of service at an outlet? You must be kidding me! I don’t even get this type of service with my SA at Chanel… and that’s a big statement.
(14)

Solid store to get professional work wear. All the pants I’ve purchased from here are lined which makes them feel more sturdy and lay better.
Also, the dress pants are long enough for long legs. Nothing like buying pants and washing them for them to later turn into floods.
They do great sales regularly. Dressing room line gets long on the weekend.

I love, love, LOVE the clothes here, but it’s essentially the same stuff as they sell over at GAP, except WAY more pricey. My friend and I were looking through the clearance and even on sale, some of that stuff was way more than it should have been considering it was at least 2 seasons old. Or looked that way?
Their regularly priced stuff is über cute, but for an «outlet» store this place is awfully pricey. Though I did buy the cutest pleated dress for $ 60 since it was like one of those %30 off the store deals that they sometime have…
You really have to go on the right day, otherwise the clothes just seem way too pricey for me. The outlet mall in general is kind of over priced, but it’s nice to have some shopping convenience in Livermore’s backyard.

This store was crowded and everyone kept knocking me with their bags. I was super annoyed. Who wants to shop in a super messy store? There were clothes lying around everywhere and even though it was almost 50% off everything, there wasn’t anything I really wanted. The lines were pretty long too.

I like here. I like the outlet shop that has a difference from non-​outlet branch, because some outlet stores don’t really have big differences.
Here, a lot of things are 70, 50, 40% off!
Good news for me is they have petite size! I could buy petite size jeans!

This review is to acknowledge the amazing customer service that I received from Jessica, Kaylie, and the unknown staff at the the Manteca Store. These three staff gets the 5 stars!
I took advantage of a great president’s day sale and picked up 6 suits (2 for myself and 4 for my groomsmen). Unfortunately, the suits did not fit my groomsmen, so I went back to exchange them for sizes that fit other people that could use the suit. I got such a great price on them that I didn’t want to lose the discount. This was all made possible by the 3 staff below.
I called the store multiple times the week before and Jessica always answered the phone and was very helpful. She answered all of my questions and ran back and forth to check suit sizes for me. She told me that it was a good idea for me to call in the morning of to have items put on hold for me. Thank goodness I did because everything was sold out when I got there. Amazing customer service. She told me to ask for her the next time I am in to help me with my purchase. Unfortunately, Jessica was gone for the day when I arrived at the store. Thanks Jessica!
The next all-​star staff was Kaylie. She was finishing up her shift and I showed up at your counter with 8 suits, 2 different receipts, and requesting to do an exchange. Keep in mind that there was a long line behind me. Thank goodness there were 4 other staff ringing people up. From beginning to finish, Kaylie was amazing. She was friendly, sweet, and even made suggestions that really assisted me. We were able to make all of the exchanges without an issue. She was very patient and I really appreciate her assistance. The only item missing was a 38R jacket for me, but she checked the Manteca store and they actually had one. She told me that I can have the jacket shipped to me and that was the best thing I’ve heard in a while. Thanks Kaylie!
The last and final all-​staff that made this all possible was a staff from the Manteca store. Unfortunately, I cannot remember her name. I called and gave a possible name, but was unsuccessful. Whoever you are, thank you for taking time to take my order on the phone. It took us a while to confirm the order due to technical issue, card issue, etc, but we got it done and I received it WAY ahead of schedule. I appreciate your help.

Picked up some great tops here at 70% off the factory/​sale price! Score! Dressing rooms did not have a long wait, and the staff back there were really helpful. Was impressed with my finds here!

The store itself was large, clean, and had a large selection. I saw they had a 50% sale and walked in to look at suits. Out of the two pair that I tried on plus a few blazers none fit, everything fit funny or showed panty lines. This is unusual for me as BR stuff usually fits well, or at least a decent percentage of the items should fit.
There were a few other items I tried on, blouses and blazers. Since I wasn’t buying the shut I skipped the tops since they were not a great deal. I actually wanted cardigans, but the quality was low. The sweaters were thin, very thin, thinner than the Merona ones I got at target a few years ago. So thin you could see right through them!
At this point I walked out, very disappointed in the quality of the merchandise.
I didn’t realize at the time that these are not the same as the regular BR store, no wonder the quality is so low.
The only reason the store gets 3 stars is that the store itself was nice and the clerks were helpful and attentive. The clothing itself was not worth it. At least the women’s clothing wasn’t worth it, maybe the men’s is better made.

50% off entire store! Isn’t that always the best. Just FYI though… as many people konw. The clothes here are not from the OG BR store. Factory makes a more affordable and lesser quality brand.

Despite the state of disorder and the long lines, the prices are cheap, AND you can take as many items as you want into the dressing room. That probably majorly contributes to the entropically favored state of the store, but who cares, you can bring 20 items into the dressing room and go wild!
During my last visit, I bought fur gloves for $ 10, and two formal dress shirts for $ 6.50 and $ 10. Classy with being pricey – win.
FYI, BR Factory Store purchases can only be returned at BR Factory Stores.

OK, I officially love Banana Republic. It is the one store where the clothes fit me really well. I love the selection and ended up buying a ton of stuff. Looks like it is not just me who loves this store since it was super crowded on a Saturday and it took 10 mts to get a fitting room. The prices are reasonable though the Banana Republic Outlet in Petaluma has better killer deals.

I love a great bargain! Shopped at this BR Factory Store twice since the grand opening of the Paragon Outlets. Found great buys both times! Customer service is awesome. Store is well kept and orderly. Dressing rooms clean. I love that they have a good selection of Petites… sizes were available in what I needed. Yay!

Great deals but long lines to the dressing room and even longer lines to check out. Tag team with a friend and switch!

Despite visiting the store on the busiest shopping weekend of the year, compounded by the Outlet center itself just opening, I found the store was in great shape and very orderly. In addition, the sales were great. Discounts ranging from 40%-70%.
I picked up a pair of courdouroy pants for my brother and anticipated them being around $ 25, when I got to the register I was pleasantly surprised when they rang up at $ 18! $ 19.58 with Tax! Wait, did I just pay UNDER $ 20 for a pair of mens pants? Fantastic.
The store had a fair amount of product and a good selection. Perfect for picking up some holiday gifts or restocking your work wardrobe at a reasonable price.

Fan of BR’s style of clothing. The factory store offers a different line of clothing than what you’d see at regular retail stores. And that’s fine by me. The selection and styles are still worth a look at. There aren’t many items at deep discounts, but 40−50% off is still a good deal. 80% womens clothing (30% of that is Petite sizes). Lines during opening weekend moved smoothly, and store maintained relatively clean considering the shopping chaos. Will definitely come back once things calm down a bit.