Big O Tires

I recently had a whole tire tread come off on the freeway. I couldn’t believe it I had bought 10 of these tires for my truck and my motorhome. Joel at big O tires on First Street. Really help me out BIG TIME! Originally I purchased from a shop other than Big O, that shop did little to help me out. Joel Took the time to evaluate and found improper where on all of them, which was a safety hazard! I replace all 10 tires he gave me a great deal I’m a customer for life. Thanks Joel for your sharp eye!

I’ve been to this Big O location several times now and have always felt they go out of their way to be friendly and helpful! I enjoy the atmosphere of their waiting room and they are always quick but thorough. I have always had a positive experience here and trust them. And they even give out flowers after each visit there too, which is icing on the cake!

I had the worst day, yesterday! It was my son’s last day of school and I had to get to work, early. As I was rushing to drop him off, I clipped the curb and blew my tire, for the third time!!! As my car doesn’t allow space for a spare tire, I had to wait two hours for the tow truck (not that I know how to change a tire of anything, so irrespective of whether I had a spare or not, the two hour wait was annoying).
Going to Big O Tires was the best choice I made. I was greeted by friendly, Greg Greene, who understood I knew nothing about tires and ensured I got out of there in a timely manner (under an hour for two tires). While waiting, I took advantage of their free Keurig coffee. Greg made my day with giving me some carnations as I left.
Hopefully, I wasn’t taken advantage of by paying $ 85/​per tire. Even if I was, the service was worth it. Until next time, Big O Tires!

They are literally nickle and dime their customers. Even though the same customer bring them repeated business. This is very unprofessional and showing they really don’t care. I had a nail in one tire. The nail was in the middle of the tire. I went to the Big O Tires and they say it is not repairable. I take the same tire else where and they say it is repairable. I had only one tire with nail and they were asking me to replace 2 back tire just to make «all of them same brand». What kind of game is this? Just to have all the tires of same branch and type, you ask someone to replace a good tire? Really? When you show them the price of the exact same tire elsewhere being cheaper, they will match it BUT they will also charge you for shipping. They do not see that there are choices to get free shipping on the same tire.

Great experience!, this will be my go to tires station, they’re fast and great customer service.

Great service, great experience; can’t believe I’m writing a review about a tire company, but, hey. When it’s deserved, it’s deserved.

Came in with a flat tire, after changing to the small spare in 100+ degree weather, and the guys were great. Joel got me in and out in 1 hr and everything put back nicely in my Honda Pilot (which if you’ve ever dealt with the spare is a major pain). Can’t thank them enough.

Greg and his crew are incredible! We completely lost a brake pad coming down 580 on our way to Roaring Camp and consequently had no break on one of our tired. We were leaking breaking fluid and were in trouble. Greg saved us! We rolled into Big O an hour before he closed on Saturday of a holiday weekend. Greg called all over for parts, one of his guys drove out to get them and he and his crew stayed late to finish the work and get us on the road again! So so incredible! Thanks guys!!!

I was going for a hike and went over an island so I bent my rim. In a panic I ran over to big o tires they told me I had to go to Nissan to get a rim and then they would replace tire. I followed their direction and went I came back they told me my tire was perfect they put everything back for me. I couldn’t believe they helped me like they did. I am forever grateful and will be using them in the future for tire service. Joel Lasker was the employee who helped me. So honest and helpful thank so much.

I’m really glad I decided to check this location out. I had gotten a nail in my tire and was looking for a place to fix it last min since almost all stores were closing.
EDDIE took me in with out a problem and with a very friendly attitude even tho it was a bit late they actually enjoy what they do. I will definitely go back and buy my tires here and any other services my vehicles (2) need. I know they will be more than happy to help me. Friendly staff and great service.

Another visit to the local Big O for 1 tire. Had a blow out on the freeway at 11 pm the night before. Had to have it towed home from Oakland (35 miles). Took the wheel to Big O and they had it done in less than 30 minutes. GREAT team at this store. Now they’ve worked on all three of my vehicles. Hope the can get Harley tires, if so I’ll be bringing my last vehicle to them. GREAT JOB GUYS! I’ll be coming to you guys for all my tire needs.

Great tire shop. I came in late on a Friday afternoon and they got me in right away. Excellent customer service! Friendly and funny staff and I got my tire fixed in record time.

Came in without an appointment and was out with an oil change tire rotation and air filter change within 45 minutes. The guys were friendly accommodating and Jett was beyond adorable. Only reason I gave 4 stars instead of 5– their bathroom was out of order

Went in for my first oil change on new 2016 Jeep… just over 5k miles. Greg and his staff were able to fit me in to their busy day and then give me some great insight and advice on my model jeep that was able to save me money and time. Within an hour they had me back on the road and a truly grateful customer. Cant really find that kind of professionalism and true customer focus much anymore in today’s economy. Definitely will be back for all my maintenance work and more!!!

The service I received at this business was exceptional! It was my first time getting tires here and it definitely will not be the last!

My husband isn’t a Unilocaler, but was so impressed with your promptness and professionalism he asked me to write a review.
After having a bad experience at another local tire shop he came over to have you complete the work. He was beyond happy and is in the market for new tires for one of our cars. We’ll be back!
Thank you, Big O!

Really nice place! The man I spoke with was Greg, extremely friendly and helpful. I brought in a ford ranger with a spare tire (mind you — all my other tires had been stripped). I felt like I was in good hands, Greg was very knowledgeable and helped me get 4 new tires at a good price. I will be returning.

This is the only tire place that gets my business. They have great service, friendly staff, and free donuts. Toyota keeps trying to take my business from Big O, but no way that is going to happen.
I also needed an old tire for splitting logs, and Joel was happy to accommodate me. I will be a loyal customer as long as they keep treating me like I matter to them.

They did a good job on recommending Nitto Brand tires as a replacement for Michelin stock on my Infiniti G35; however I also had my suspension, breaks, rotors and AC compressor replaced.
The Nitro tires are 5 stars in my opinion. Excellent handling, low road noise and exceptional grip in heavy rain. I highly recommend them.
I had to bring my car back as either they forgot to replace the driver side rear shock, or the new one blew out almost immediately. When I looked at the shock before they replaced it, it looked old to me… They replaced it as soon as they could get a replacement part, only a few days, but a bit of a hassle in needing to return.
Other than that, a bunch of good guys, professional, courteous and prompt. However they tacked on a $ 40 road hazard fee, which I never knowingly buy; I didn’t realize it at the time.

I have had nothing but tremendous experience with them. This time was bringing in my pro-​street Chevelle for some alignment love (which is not as easy as tweaking a few tie rods.
They are open to having you provide the alignment specs you desire, but let them know up front. If you are not sure, have them use a spec from like a 4^th gen Mustang or something, modern cars are much more inline with heavily modified classics.
they went beyond for me and spent more time than normal (by maybe 3*) but I appreciate the work and appreciate the responsiveness when walking in and the no nonsense bs, they are friendly and I feel it’s natural and not forced.
Thanks again guys!
Tory
66 Chevelle (uploaded pic to your business).