Maid Right

These people are trying to take advantage of a disabled senior. They did not do half of the list of items and refused to make it right. Stay away

Amanda has been cleaning our new house for a few months now and has been doing a great job! She cleaned our old house in Livermore a few times and even helped us with our move-​out and move-​in deep cleanings. She is very courteous and respectful of our home and belongings, and asks questions about our cleaning preferences. We are particular about how things are cleaned, especially the bathrooms, and we appreciate her attention to these areas. We also appreciate that she is kind to our young daughters who are usually home while she is cleaning!

I read the unfavorable review recently posted. I couldn’t disagree more with that reviewer. You may note that pretty much all the other reviews are positive and can rely on them. That said, Amanda is terrific. She is friendly, reliable, and truly cares about doing an excellent job of cleaning. Occasionally if she’s going to be a little late, she always calls me to let me know. She’s never more than a half hour or so late.
I have a very old enamel sink that I just can’t get clean myself. Amanda always makes it clean and sparkly. Also, Amanda is willing to do more than expected. The grout in our kitchen really needed cleaning. Amanda offered to clean it without my asking and has been doing a good job of it. I have high standards and Amanda meets them. I am delighted with her service and would highly recommend her.

Amanda has been cleaning our home for about 4 months, and has been excellent! She is dependable, diligent, and deals with all our little quirky requests. We have a dog that we adore and felt we should put her in the back yard while Amanda was cleaning just to make it easier on Amanda. Today she asked if it was okay to let her in. That made me so happy and confident we had the right person in our house! I would recommend Amanda to anyone! Here’s a picture we took after she cleaned and we put up Christmas!

Our family has been working with Amanda for a couple of months now… and it’s amazing! We appreciate her help so much! She even came and did a deep clean while I had two kids at home sick. She was very understanding and worked around us. We are always excited to come home to a nice clean house after she visits. She is timely, detail oriented, and reasonably priced. We highly recommend her services! We can’t wait for her to come back :) Thanks, Amanda.

Amanda has been great! I’ve used her for almost 2 years. She’s very pleasant to work with and leaves my home spotless. She has been very accommodating to my schedule, I preferred certain days to have my home cleaned and that is when she comes over to clean. From time to time I ask her to concentrate in certain areas, she always does a super job and does concentrate where I asked and in addition she does not drop quality anywhere else. I would recommend her without reservation.

Amanda is delightful to work with. You would think she’s cleaning her own home with all the time and effort she puts into our place. We have had Amanda cleaning our home for the last 3 months and we couldn’t be happier. You couldn’t ask for a more thorough cleaning.

I am a new client, and am so far very pleased with Amanda’s work. She made my house very clean, fresh smelling, and paid attention to small details. Our showers and sinks looked amazing! Her pricing is fair and she is friendly to customers and to pets. I will continue using her services!

We’ve been working with Amanda for a few months now and she’s been great. She is very thorough and pays attention to little details. She doesn’t hesitate to ask questions to ensure that she’s completing things to your liking. For example, on her first visit she asked if we had a preference regarding cleaning product types, or if the beds should be made a certain way. She’s also GREAT with my two little dogs which is a huge plus especially on those days I’m not around while she’s here. Thanks Amanda — keep it up!

If their was a way to give less stars, I would — CRAZY!!!
I have been using Amanda since about April/​May. We needed the house deep cleaned because it was a rental before and we had done some construction too. The first couple deep cleanings were good (couple hundred each deep cleaning) and she was very pleasant to work with. Communication was always over text, and she was pretty responsive. However, as time passed, things got more rushed (trash bag still left in the cans, dusting spray still on the nightstand, streaks on the mirrors, etc).
I work from home and so the office is often skipped. I text her ahead of time to let her know and confirm the time she is coming so that maybe I can plan to be out of the office for her to clean it. Their have been multiple times where she tells me one time and shows up over an hour later, still rushing out to make her next appointment in San Ramon — me still paying the full amount. I am one to not one to make a big deal over small things, but today was the beyond forgivable and the last time I will EVER work with her again.
I texted her early this week letting her know my husband is working nights and will need to come home and sleep — meaning 2 of the largest rooms needed to be done first or not at all. Trying to figure an alternative solution out ahead of time — the considerate thing to do. She reply’s she can be there by 8. My husband got home at 8:30, she was still not at the house, she shows up at 9, and my husband says to not worry about the master bed/​bath because he needs to sleep after working a 17 hour shift. She sends me a text asking where «her check is». I reply with saying that I didn’t leave one because I was not sure if she would be able to clean the entire house and wouldn’t think it would have been the same price, and to please let me know what the price is and I can drop off the check. She immediately calls me, no hello, just in a flat out YELL «you OWE ME $ 100 because I already cleaned the entire house». She continues on how she was late because she had to drop her daughter at the Charter School now, and how she already cleaned, and my husband said not to worry about it…” She was outrageous, and would not let me get a word in, to the point I had to tell her to «back the F*&^ off, and if she can’t talk like an adult, she needs to get out of my house». She tells me shes not leaving until I pay her.
I drove back to my house (she has been in my house for an hour and a half), and she is STILL INSIDE my house. She immediately dives right in yelling about how she was late because she had to take her dog to the doctor and that my husband said not to clean the rooms, and that since she already cleaned everything — she is now willing to take only $ 60 for the day. Wanting her OUT of my house and my house key back, I give her $ 80 cash for the portions of the house that she said she cleaned.
In all honesty, I would have AGAIN paid her in full if she would have just talked to me like an adult/​business owner. Instead she was psychotic, lied about her situations and really cleaning my house (see pictures of what it looks like after she says she cleaned).
Bottom line, I just paid her $ 80 to dust/​vacuum a portion of my house, yell and lie to me. I should have just paid a locksmith and be done with it. I wouldn’t trust her as far as I can throw her.

Amanda is terrific. Easy to communicate with, thorough and professional. Glad we finally found a reliable and trustworthy cleaner.

Just had first service from Amanda today! What a great lady! My previous cleaning lady is having baby soon, and so do I. So I was desperate to find someone else to set me free from the work. Made a walk through appointment with Amanda, her only opening is exactly what I prefer, and price is absolutely reasonable/​competitive. She offers to come on Sunday on her day off for our 1^st service knowing that how desperate I need my house cleaned ASAP since I had last clean 4 weeks ago. It took her almost 6 hrs today, but she still told me to pay her the same as our regular 2weeks price! Thank you Amanda for sacrificing your family time to help me for this «emergency» cleaning and great work, the most important your honesty/​integrity!!! Highly recommend!!! BTW, this is my first Unilocal review, even though I use the site a lot to find services.

Amanda is an excellent house cleaner. I highly recommend her services. She’s is very communicative and great at what she does. I look forward to coming home to my clean house when she has been there! :)

Amanda is awesome. She does a great job cleaning my house. It looks amazing when she is done with it. She is very reliable, thorough, and has a nice touch. She asks for feedback to make sure she’s exceeding expectations. On top of that she’s a really nice person. I recommend Amanda most highly.

Amanda is wonderful! She is very hard working, thoughtful, and flexible. She’s easy to schedule with and very reliable. She’s good at what she does and takes pride in ensuring the house is spotless when she leaves. She also asks me if I need anything specific done in the house or if I have any requests. I’ve very much enjoyed working with Amanda and highly recommend her to others!

I’ve finally found a great reliable house cleaner which makes life so much better! I’ve been using Maid Right for several months now. I appreciate how easily we’ve set up a schedule and maintained it. My house sparkles when she leaves as she’s able to do deep cleaning in each room. Thanks so much for all of your hard work!!!