Dry Clean Spot

They are cheap and fast, but they cannot care for silk or nice materials. I have tried to address it several times with them and ask them to use a gentler process on silk. I am switching dry cleaners as they have just ruined too many garments.

They do a really nice job and have next day service without any additional fees. My only complaint was I had a gown that they couldn’t clean. I appreciated their honesty, but they suggested I go back to the retailer to find out how to clean it. I wish they had a service for this as I really enjoy this gown. Nice staff and good prices. This is now my go to spot!

Started going to this dry cleaner since its next to the pet store I use. The place always seemed busy, which is good, so I gave it a try. It’s reasonable in price and the turn around time is decent. usually within a day or 2 if you drop off in the afternoon. They were actually able to get pretty bad makeup stains out of a suede jacket and a blouse I planned to toss if they couldn’t. Customer service is ok… Don’t expect any small talk, if any at all. I typically like to make one big dry clean haul a few times a year but they’re pretty good so I started going more often. It’s actually out of the way for me (distance wise) to go there but I trust them with my clothes so it works.

I have been going to this dry cleaners for a year. It is logistically out of the way, but worth the drive. Organic, no toxic chemicals and everything come out great. Price, I believe it is $ 2.50 for anything except coat and large items. They repair too, and very reasonable. Yesterday I went to pick up my order for a business trip I am leaving on this week. They found part of my order, but the other 5 items were not showing up. I was a little upset that I had driven all the way there and then could not get my whole order. The owner came out and apologized and said they would find it, and as soon as they did he would personally deliver to my home. They located my items, and the owner true to his work came to my home at 9:30 at night to bring me my things. Who does this anymore! This is incredible customer service in an age where it doesn’t exist in many business models. If I could give more stars I would! Regan Caton

This place will get the job done if you are not sending in items that are made of silk and have stains on them. I took my daughter’s silk flower girl dress with a big stain from her crying to the store. I pointed out the stain to the cashier, and she did not say anything. When I picked up the dress, the stain was still there! It had a tag saying they could not remove the stain without damaging the dress! I was stunned! Took the dress back to my usual cleaner, pay $ 4 extra, and the stain was gone! I know $ 2.50 is cheap for dry cleaning, but I will recommend you go to a regular place if your clothes are made of special/​expensive materials.

For some reason, finding a good dry cleaner is like finding a needle in a haystack. I have had great experiences with dry cleaners and then something happens and it becomes a shit show. That’s how I ended up here, after issues with my last cleaner.
I stumbled upon this place because it happened to be opened and in a convenient location to my home. They did a nice job on our clothes, were very friendly and cheap as hell. They clean almost everything for only $ 2.50 — shirts, pants, dresses, spring coats, sports jackets. I got my down winter coat cleaned for all of $ 8 and my comforter for under $ 30! At first, I was weary, wondering how my clothes could be cleaned and cared for at such a cheap price but after a few visits, I was hooked. It’s great for my husband too, who can get so many more shirts cleaned because of the cheaper price (and sometimes there are coupons for cleaning shirts for only .99 cents!). The staff always offers to help me since I come in lugging a baby carrier (they either bring the clothes to my car or let me call ahead to have them ready for me when I get there) which I appreciate. The only drawback is the parking lot. It’s tight and tiny and somewhat difficult to get a spot, unless you park in the way back behind the CVS.

I’ve had nothing but good service until today. Today I found a pair of pants that ARE NOT MINE in my closet instead of MY black slacks. I brought them in to the Dry Clean Spot this morning upon realizing that, and expected some sort of apology and promise to return mine when their other unlucky consumer realizes she has the wrong slacks, too!
Instead, all I get is a manager insisting they couldn’t have made a mistake because they bar code all items… then suggesting I may have gotten an «extra» pair of pants by mistake. But there’s no bar code on them, right? So how can they have been added to my order from their store? Obviously they don’t consistently barcode items.
It’s expected that everyone — even dry cleaning stores — occasionally make mistakes. The important part is to OWN it, and apologize to your good customers.
Will we use this place again? Doubtful.