Dunkin’ Donuts

I won’t be rushing back to this dunkin donuts location. Customer service is extremely poor as I’ve had more than one experience where the female employee was down right rude to me. Case in point, my latest experience here on Monday… Came in for a cup of dunkin dark and an eggwhite veggie flat bread (since i forgot my breakfast :(). When i ordered it, I ordered appropriately and asked for a number 6. The employee took my order, gave me my coffee, and after paying, I found myself waiting and waiting and waiting some more… come on people, I do have to get to work. So i politely ask about my order and the gentleman preparing the food says that he has no such order. There was, however, a sausage egg and cheese sitting there unclaimed. He asks the female employee about it and she comes over to me and says «you got a number 4.» I said, «no, i ordered a number 6 but maybe you misunderstood me?.» I’m telling you I was not nasty at all. Then, she gets nasty and insists that I ordered a number 4. Please stop arguing with me, lady. I wouldn’t eat fake sausage from freaking DD. I just want my sandwich, haven’t had my full dosage of caffeine yet, and need to get to work. I do not want to get into a pissing match over here. So, I took the high road and just kept my cool instead of getting into it with her. She was clearly irritated to have been told she may have made a mistake. I finally got my sandwhich which was as glorious as a processed eggwhite and cheese flatbread could be, but hey i was in a rush and hungry. Like I said, I won’t be rushing back to this location to give it my business. I’ll take my money to a different location where I can get coffee sans attitude. Mistakes happen, but attitudes don’t have to.

I go to this Dunkin Donuts 5 to 6 times a week. I have found the staff there consistently pleasant and friendly. Coffee is always great weather it’s hot or iced. Will never go anywhere else.

Unfortunately this Dunkin Donuts is understaffed and doesn’t listen well. They consistently mess up my orders and can be quite rude. Customer service? There is none. It’s only a block away from me, such a disappointment

My name is Alice and coffee is my addiction. I come to this DD daily if not twice daily sometimes. Staff is always friendly, coffee is tasty and hot. And if you sit long enough you can catch up on eavesdropping on town gossip.

Love coming to this DD since the staff is always very nice and they make the coffee very well. I’m a fan of stronger home-​made coffee but the ice coffee here is delicious and refreshing. I’ve gone to other DD locations where they cannot get the mixing right and the coffee would be too creamy or just bland… shocking being that everything is basically measured for them.

The slowest dunkin donuts that ever existed. Make sure you bring a book. They call it fast food for a reason and this is sooo slow compared to all the others. I signed up on Unilocal wrote and edited this review twice and am going to use the restroom — all while they are working on my bagel. The
Second thing to note that they mess up my order every single time. This time was no different but I can’t go back now.

Eh. Not impressed *does Mckayla Maroney face*. It’s decent. I can’t complain. I got my doughnuts. And my bagels. They have out-​of-​the-​box flavored doughnuts, like key lime and lemonade. It just doesn’t stand out to me. Can’t wait to spend a few more months on the west coast to get some krispy kreme.

An average DD. The service is pretty good and they always get my order right. A little bit of an odd configuration for layout but plenty of seating.

Nothing too special, just your good ‘olé DD. Staff is quick and efficient. Donuts are fresh. Parking is ample. I don’t know why people think going through drive-​through is quicker than going into the store itself.

I would never review a DD that I stop in just once. I stop in here at least a few times a month — for a «quick» cup of coffee. I think DD makes the best coffee — no questions asked. I am a huge fan. The coffee here is on par with other DD’s and even a little cheaper. Nice, big DD and plenty of parking.
So — why the 2-​star review?
The service. This is your typical DD with the 2 registers and plenty of people working behind the counter, but for some reason, this place does not keep the line moving in a timely fashion. That is my main knock on this place. You are probably going to wait in line for a while, as there usually is a line in the morning.

I really enjoy this Dunkin Donuts. The staff is on point and friendly. Even though I only go once a week they still know exactly what drink I want.

To the best of my knowledge this was the first DD in the area. Maybe I have a biased opinion of this location because of it, but it just brings back good memories.
When they first opened I was so excited because I had a place to go and get donuts and that kind of stuff. Granted when this opened I was a kid, and anything sugary that my mom bought me would have been amazing, but thats the image still stuck in my head.
I am not a big fan of Starbucks, so for years I would always just skip right by the Starbucks at the corner and go to this DD location for my coffee fix. I now usually go to the DD in pleasantdale in West Orange, but for years this was my favorite coffee place in the area.